HSC911 said:
RSJ are site sponsors or approved traders or whatever.
Why don't the mod's get them to respond to explain why they don't offer test drives and conclude the matter once and for all?
Instead of them getting slagged off and/or people guessing why their position on test drives is what it is :judge:
Morning all
Quite happy to reply.
Quite simply , most people are happy to buy from RSJ without test drives.
I hardly ever get anyone asking to drive one of my cars.
About 50% of my sales are done over the phone and people see the car the first time on the day they collect it.
People trust buying a Porsche from us unseen.
Its been like that for many many years.
Its easy to find 5 , 10 , 20 people on a forum who definitely wouldnt buy a car without test driving it and they are perfectly entitled to have that position but please dont think that everyone feels that way because the truth couldnt be more different.
There are 100's and 100's who dont want to test drive , feel no need to test drive it and some want to save the moment for the day they pick it up.
People buying from us are confident in our preparation and warranty and reputation.
We just don't offer random test drives if someone turns up or phones and says "Can I come and test drive a car or a few cars"
Unfortunately a lot of people just want to have a go and see if they like it or not and some have no intention of buying our car but might buy a car somewhere one day from someone else.
We dont however refuse to do a test drive and we will do a test drive if someone must drive it once before they pay, on the basis that
1 - there is a deal on the table.
2 - the part exchange price is agreed up front.
3- the customer hasnt got 5 other cars to see.
4- our car is the one they want to buy on that day at a price we have agreed.
On that basis I have done many test drives and those people have mostly bought the car.
Its a way of working that works for us for 18 years.
Lastly there is too much risk of someone thrashing our car that they have no intention of buying and creating rev ranges that may make my car unsaleable.
We turn away lots of rev range 4 , 5 and 6 cars so I wouldnt want to end up with one that I bought, sitting in my showroom, especially when we are covering the engine in house out of our own pocket.
Maybe we miss a few sales here and there (but you can only sell each car once) however I am very comfortable with our policy and we have sold 1000's of Porsche cars so far in 18 years so it must work well.
The important thing is buying a car from a dealer with lengthy expertise in the brand with a good warranty ,that hasnt been crashed ,has a full service history and has everything fixed on the day you buy it.
You will be enjoying test driving it everyday for the next 2 years.
The ownership of a Porsche improves each time you drive it , its nothing amazing on the first 10 min test drive crawling through traffic in Slough , road works everywhere, looking out for speed cameras hiding behind every bush.
Enjoy your Porsche's and thanks to all our customers past ,present and future.
Joel
PS. All cars in our showroom are completely unprepped for the last 2 to 3 years as we just stock too many cars now to prep them as we buy them like we did for the previous 15 years so if you find the odd oil leak or wheel scraped or bumper needing painting or leather bolster worn , it all gets done at the point of sale and contract.
Its just physically impossible to prep 50 cars and put them in the showroom at the point of purchase. When we had 20 to 30 it was easy.
We do however always have at least one fully prepped car to show what the finished article will look like.
PPS . PSE swops not available since March 2011 , 5 years ago.