ragpicker said:
Dear me, is it any wonder the country is in the state its in?
With people reaching for strongly worded consumer rights letters at the drop of a hat.
Sometimes the pragmatic approach works best. A simple phone call to the garage initially and see what they say. Alternatively just drain half a litre off. It'll take you 10 minutes and the problem will be solved and the lesson learnt - don't use them again.
What I'm saying is that whilst I agree with Cheshire911 and New996buyers principles, the propensity for consumers to immediately waste their own time with legal sounding letters and heavy handedness ultimately wastes your time and gets other peoples backs up.
Why would you want to waste another day out of your life writing a letter, waiting for a low loader, waiting for the garage to do their job, picking your car up etc etc. 10 minutes with a socket set and the job is done.
Maybe its just me
:dont know:
:floor:
Hey dude, no it's not just you. Think we're in violent agreement. Absolutely agree that reasonableness is the order of the day and let's hope it works just fine :thumb:
Only pointing out to the OP that this sort of oversight could have left him in a real pickle and was quite a serious one. It's also good to appreciate your rights in these situations. The garage may be fine about it and pragmatism hopefully rules the day. Jackpot! :grin:
But being well informed I'm sure is never a bad thing. If it was a brake issue the level of oversight would be more 'felt' and 'real'. Oil overfill can feel minor, though as pointed out here, it's really really not
Mind you I'm curious why reference to knowing the law is assumed to mean conflict, letters, litigation and 'heavy handedness'!?! The best lawyers I know (yup I was a lawyer so I know quite a few, but now I'm in academia) are the ones who are polite, friendly, engaging and 'human'. They're the ones who diffuse tension, not escalate it. They avoid conflict, not cause it. But do so skilfully, always protecting their client :?
(Small point of order though - at least I wasn't advocating the 'Ragpicker Dexter Special' solution to problem neighbours....... :floor: )