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GT4
Nordschleife
Nordschleife


Joined: 08 Nov 2008
Posts: 30174
Location: Hertfordshire and Hampshire


PostPosted: Sat Apr 02, 2011 12:37 am    Post subject: Reply with quote

jfb1977 wrote:
As soon as I have picked the car up, had it checked by JZM and am happy, I'll be doing whatever the opposite of a 'name and shame' is.
Wink


Denominate and praise?
 
  
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jfb1977
Monza


Joined: 12 Mar 2009
Posts: 247



PostPosted: Thu Apr 07, 2011 4:10 pm    Post subject: Reply with quote

I was deperately trying to think of something that rhymed...

Expose as pros?

Uncover and show love fer?

I'll get my coat... Embarassed
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Ocean Blue
Kyalami


Joined: 04 Jul 2009
Posts: 1788



PostPosted: Fri Apr 08, 2011 6:42 am    Post subject: Reply with quote

Can you give the dealer credit yet?
 
  
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jfb1977
Monza


Joined: 12 Mar 2009
Posts: 247



PostPosted: Fri Apr 08, 2011 9:25 am    Post subject: Reply with quote

Ocean Blue wrote:
Can you give the dealer credit yet?


Not just yet. They called yesterday. The engine has been delivered from Porsche in Germany. Brand spanking new with all new ancillaries (have to admit I don't know what they're referring to when they say that).

One of the guys at JZM said that often now is the time to fit a new clutch whilst the engine is out (comes in at around £500 rather than 4 figures due to saved labour costs) so I've asked them to go ahead and do that as well.

If all goes to plan then by next weekend I'll have my car back but with a new engine, new clutch, newly painted front end (no stone chips) and re-coloured and treated leather. worship

To say I'm a little excited is an understatement!!

As soon as I've got the car back and inspected I'll say a massive public thank you to the dealer. Thumb
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neil_c
Montreal


Joined: 27 Feb 2009
Posts: 539
Location: Leicestershire


PostPosted: Sat Apr 09, 2011 9:17 pm    Post subject: Reply with quote

New ancilliaries means you get new alternator, A/C compressor, power steering pump and I expect throttle body too, it could even have the engine wiring loom installed, just the same as an engine would be presented to the production line for installation in a new car. It is almost a suprise that they don't come with a new clutch too.
 
  
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Red993C4
Magny-Cours


Joined: 09 Dec 2010
Posts: 2723
Location: S. Wales


PostPosted: Sat Apr 09, 2011 9:32 pm    Post subject: Reply with quote

neil_c wrote:
New ancilliaries means you get new alternator, A/C compressor, power steering pump and I expect throttle body too, it could even have the engine wiring loom installed, just the same as an engine would be presented to the production line for installation in a new car. It is almost a suprise that they don't come with a new clutch too.

Maybe because they come without a flywheel so that they can be matched up with a manual or Tip box? Dont know
 
  
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33whitey
Trainee


Joined: 18 Sep 2010
Posts: 59
Location: South Wales


PostPosted: Sun Apr 10, 2011 8:16 pm    Post subject: Reply with quote

neil_c wrote:
New ancilliaries means you get new alternator, A/C compressor, power steering pump and I expect throttle body too, it could even have the engine wiring loom installed, just the same as an engine would be presented to the production line for installation in a new car. It is almost a suprise that they don't come with a new clutch too.


i assume the old motor is yours.

If so you'll get a few bob back for the bits and bobs if you can be bothered to break it.
 
  
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slate
Trainee


Joined: 16 Feb 2011
Posts: 95



PostPosted: Sun Apr 10, 2011 10:18 pm    Post subject: Reply with quote

Aren't replacement engines for 997's supplied on an exchange basis ?
 
  
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Jamie
Reims


Joined: 13 Apr 2006
Posts: 4311


2007 Porsche 997 Carrera 2S

PostPosted: Mon Apr 11, 2011 8:41 am    Post subject: Reply with quote

JFB, I'm glad you have made satisfactory progress on this!! Well done.
 
  
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Doink
Spa-Francorchamps


Joined: 31 Mar 2011
Posts: 327
Location: Southern UK


PostPosted: Mon Apr 11, 2011 9:05 am    Post subject: Reply with quote

Woo hoo thumbsup great story, great outcome. Well done JFB.
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jfb1977
Monza


Joined: 12 Mar 2009
Posts: 247



PostPosted: Mon Apr 11, 2011 9:44 am    Post subject: Reply with quote

33whitey wrote:

i assume the old motor is yours.

If so you'll get a few bob back for the bits and bobs if you can be bothered to break it.


Sadly not. As Slate says, they work on an exchange basis.

Interestingly the dealer didn't have the engine in a suitable state to be returned initially (they like them bolted back together a certain way for exchange) and Porsche wanted an additional £4,000 because the exchange unit wasn't ready. They came to an agreement in the end so they didn't have to pay it, but clearly the old units have some value to Porsche? Dont know
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jfb1977
Monza


Joined: 12 Mar 2009
Posts: 247



PostPosted: Mon Apr 11, 2011 9:47 am    Post subject: Reply with quote

And thanks Jamie (for all your advice on the phone too!) and Doink for your kind words. And to everyone else that had PM'd me with advice / support.

I think we're entering the final straight now and if all goes well I might have my car back this weekend....certainly by early next week.

It's going to be like getting it for the first time all over again. Drive Clap
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northpole
Monza


Joined: 29 Sep 2007
Posts: 201



PostPosted: Sun Apr 17, 2011 5:36 pm    Post subject: Reply with quote

You may have started a new thread or just haven't stopped driving since you got your car back, but I was wondering when the dealer's identity, who seems to have gone the extra mile, was going to be revealed.

Peter
 
  
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jfb1977
Monza


Joined: 12 Mar 2009
Posts: 247



PostPosted: Sun Apr 17, 2011 5:58 pm    Post subject: Reply with quote

northpole wrote:
You may have started a new thread or just haven't stopped driving since you got your car back, but I was wondering when the dealer's identity, who seems to have gone the extra mile, was going to be revealed.

Peter


I still don't have the car back Peter.

They're expecting to have the engine fitted by Tuesday, then I've asked them to get the front end resprayed before I pick it up, so I think realistically it'll be either late next week (or possibly next weekend) before I have it back. Once collected, as soon as I can get it to JZM for a quick once over then I'll be posting a big thanks to the dealer.

Watch this space...
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Benson
Silverstone


Joined: 15 Mar 2011
Posts: 112
Location: Wokingham

2007 Porsche 911

PostPosted: Wed May 04, 2011 7:39 pm    Post subject: Reply with quote

jfb1977 wrote:
I still don't have the car back Peter.

They're expecting to have the engine fitted by Tuesday, then I've asked them to get the front end resprayed before I pick it up, so I think realistically it'll be either late next week (or possibly next weekend) before I have it back. Once collected, as soon as I can get it to JZM for a quick once over then I'll be posting a big thanks to the dealer.

Watch this space...



Hey jfb1977, do you have your baby back yet ?
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jfb1977
Monza


Joined: 12 Mar 2009
Posts: 247



PostPosted: Thu May 05, 2011 6:08 pm    Post subject: Reply with quote

Not yet Benson.

I went to pick it up last Saturday and it was a disaster!

The new engine had been fitted but they'd overfilled the oil and half a mile down the road it was billowing blue smoke - I looked like something out of Wacky Racers! I also crapped my pants as I thought for a second that this engine had let go....although it still sounded sweet as a nut, so that feeling didn't last long!

Not only that but the road test they'd given the car wasn't long enough, so although they'd refilled the coolant, once the car had been driven and it had flowed through the system, the level dropped below minimum and I got a warning light come on during my half mile drive.

I immediately turned back to the dealers, and I'm really glad I did as there was also damage to the car that wasn't there when I dropped it off which I hadn't noticed when I first picked the car up!

It looks like during the 2 months it's been off the road and in various workshops something got dropped on the bonnet and dented and chipped it and made a scuff in the front bumper too. What was worse was that someone had clearly noticed the damage and tried (in vain) to wet and dry it out (or something similar) resulting in a large flat spot on the paint.

And finally, I had 2 tiny cracks in my windscreen that were there when I dropped the car off (maybe 6 / 7mm long each of them) which had become about a foot long each! This was caused by the car coming on and off of trailers and being jacked up, stood on axle stands etc, but I was really pissed off that they hadn't bothered to tell me as I was expecting to pick the car up perfect and it looked like sh*t.

As you can imagine I was fuming!! Words were exchanged and the dealer is now having the whole front of the car (bumper and bonnet) repaired and repainted for me (at his expense obviously).

The car has also been properly road tested, the oil level is right (to be fair the excess seemed to have burnt off by the time I got back to them anyway), the coolant level is right and I've got a new windscreen going in tomorrow, ready for collection on Saturday.

So, it was a disaster and ruined my weekend, but hopefully I'll be picking her up this Saturday, newly painted and (really!) ready to go!

The windscreen was going to need to be done at some point anyway, but I was just annoyed they didn't think to tell me so I could get it sorted whilst they had and before I collected the car, but the damage was out of order. I don't think the guy I deal with knew it had happened, I think it was the mechanics and they probably didn't want to pipe up.

Even more reason why the first place it's going is either OPC Byfleet or JZM for an hour on the ramp and an inspection to check all is well.

Also - they mentioned that I should probably get an oil change once I've run the engine in, just to be on the safe side - does that sound right?
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asterix_the_gaul
Barcelona


Joined: 20 Dec 2008
Posts: 1284
Location: Cheshire

1999 Porsche 996 Carrera 2

PostPosted: Thu May 05, 2011 8:28 pm    Post subject: Reply with quote

yes, normal to do an oil change after running in a new engine. I forget how many miles you do under 4k rpm to run in a new engine, but i imagine that will be the tedious bit!
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bently300
Hockenheim


Joined: 20 Jul 2010
Posts: 697
Location: In the centre


PostPosted: Thu May 05, 2011 9:17 pm    Post subject: Reply with quote

Great news on the new engine....

Cant believe ive just read 16 pages and still I don't know the dealer PC
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The Beast
Suzuka


Joined: 28 Jul 2010
Posts: 1159



PostPosted: Thu May 05, 2011 11:06 pm    Post subject: Reply with quote

Mate,

Your experience with that OPC is shocking. I had a very good service from Hartech, all the coolant and oil was perfect. However I would have properly crapped my pants if the car started spewing blue smoke on the way home.. Surprised It is amazing to me that a small operation like Hartech can trump a main dealer like this.

That all said, same sh&te happened to my car - a nice big scratch an inch and a half long and the same wide had gouged my rear wheel arch (and nicely re-done wheels) frustrated I kicked up a terrible din with the removal company and they paid it in full. Hartech outsourced it to one of their specialists and once again the work is top notch. Thumb

Hartech suggested a running in period of 2,000 miles. In that time no agressive driving or straining the engine (ie low gears on a steep hill). They advised me always to warm it up properly as well. I noticed the car felt super tight when I got it, really 'together', and now even though that feeling remains it is easier in itself now and what a joy to drive it.. puh

Just to give you an idea of how much you are going to want to drive when you get her back, I picked mine up on the Friday, and had done 1,050 miles by the Tuesday evening! Laughing Try the A303 to Devon or the road from Beaconsfield to Aylsbury to Silverstone a couple of times.. worship

I am now on 1600 miles and major blat time approaches, although keeping the revs low has not spoiled the joy of having her back at last.

Good luck with your pick up - you deserve it! thumbsup
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! DO EEEEET!
 
  
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GT4
Nordschleife
Nordschleife


Joined: 08 Nov 2008
Posts: 30174
Location: Hertfordshire and Hampshire


PostPosted: Fri May 06, 2011 7:22 am    Post subject: Reply with quote

Always fully warm up before spirited use.

Here is the what the manual says:

Quote:
Running-in hints for the first 2,000 miles/3,000 kilometres

The following tips will he helpful in obtaining optimum performance from your new Porsche.

Despite the most modern, high-precision manufacturing methods, the moving parts must still wear in with each other. This wearing-in occurs mainly in the first 2,000 miles/3,000 kilometres.

Therefore:
    Preferably take longer trips.
    Avoid frequent cold starts with short-distance driving whenever possible.
    Avoid full throttle starts and abrupt stops.
    Do not exceed maximum engine speed of 4,200 rpm (revolutions per minute).
    Do not run a cold engine at high rpm either in Neutral or in gear.
    Do not let the engine labour, especially when driving uphill. Shift to the next lower gear in time (use the most favorable rpm range).
    Never load the engine in high gear at low speeds. This rule applies at all times, not just during the running-in period.
    Do not participate in motor racing events, sports driving schools, etc. during the first 2,000 miles/3,000 kilometres.

Engine oil and fuel consumption

During the running-in period oil and fuel consumption may be higher than normal.

As always, the rate of oil consumption depends on the quality and viscosity of oil, the speed at which the engine is operated, the climate and road conditions, as well as the amount of dilution and oxidation of the lubricant.

Make a habit of checking engine oll with every refueling, add if necessary.
 
  
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