Hypothetically say;
Garage A tried to fix a problem on your car and the warranty company paid out but they didn’t fix the problem.
Garage A then tried to fix it again warranty company paid out and they didn’t fix the problem.
Garage B spent some time working out the problem and then successfully fixed it (it was a very illusive problem) but the warranty company now wont pay out siting Garage A should pay for it
Garage A cry foul because they said its a hard problem to solve and garage B was working off garage A backs (even though Garage B actually did all their own checks). Garage A said problems like this are ‘trail and error’ that one warranty companies/customers should pay for.
Who should be refunding my claim or paying for it? I’m pretty sure I know who’s at fault but I would like your opinion
Thanks simon
Migration info. Legacy thread was 64841
Garage A tried to fix a problem on your car and the warranty company paid out but they didn’t fix the problem.
Garage A then tried to fix it again warranty company paid out and they didn’t fix the problem.
Garage B spent some time working out the problem and then successfully fixed it (it was a very illusive problem) but the warranty company now wont pay out siting Garage A should pay for it
Garage A cry foul because they said its a hard problem to solve and garage B was working off garage A backs (even though Garage B actually did all their own checks). Garage A said problems like this are ‘trail and error’ that one warranty companies/customers should pay for.
Who should be refunding my claim or paying for it? I’m pretty sure I know who’s at fault but I would like your opinion
Thanks simon
Migration info. Legacy thread was 64841