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cheshire911
Estoril


Joined: 10 Jun 2012
Posts: 3828



PostPosted: Sat Dec 22, 2018 8:13 pm    Post subject: Reply with quote

If the warranty is important go the OPC route. If you decide to go to the indie route, then get your arithmetic right before choosing - compare labour rates like-for-like (with or without VAT - OPC prices always include VAT whereas all indy prices are exclusive of VAT). Ask for labour rate at OPC on modern classics rates and compare to labour rate for indie for your model. Ask for book time for the service or job - a major service with plugs for example on a 996 turbo is a around 7+ hours. Multiply that by an indie labour rate and compare to the quoted service prices. If there is a discrepancy then ask why the hours x labour rate don't tally with the quoted service price.

The phrase "main dealer servicing at half main dealer prices" (and similar variants of same) always needs to be tested and validated in arithmetic.

Choice is plentiful, but if you want a warranty, an indie has to use OPC parts. So what will you save on labour for service costs? And OPC work carries a 2 year warranty - no quibble.
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neil_911
Monza


Joined: 04 Dec 2016
Posts: 173
Location: Doncaster


PostPosted: Sat Dec 22, 2018 9:01 pm    Post subject: Reply with quote

FZP wrote:
You need to consider that the warranty is more than just the engine. There are a myriad of things that could go wrong over the next 2 years. Air con condensors are 1k. Steering rack is 2k+. Coolant pipes should they need doing won't be cheap.
It all depends on the cost of remediation. If your car is currently under warranty then the cost of extending will be minimal as any current issues could be covered under warranty.
I'd shop around for the 111 check. Most OPC waive it upon the taking out of the warranty.


I think thats abit bold to be throwing numbers around like that. All of those things you've quoted can be sourced for a lot less, with the same quality of work.

Steering rack, Can be overhauled at £250.
Air con condensers are £90 each....

Everyone thinks these cars are expensive and are scare mongered into paying ludicrous warranty costs "incase" something goes wrong.

Enjoy the car, keep some spare cash and find a good local indy. Theres lots of them around, pretty much all of which are ex porsche tech's.

So what are you really getting from taking a 10 year old car to an OPC anymore? It wouldn't be the deal breaker for me when buying a car, A healthy stack of receipts from well known indy's is much more desirable in my opinion.
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Frenchmeister
Barcelona


Joined: 24 Feb 2014
Posts: 1328
Location: Beautiful Cumbria.

2004 Porsche 997 Carrera 2S

PostPosted: Sun Dec 23, 2018 7:37 pm    Post subject: Reply with quote

^^^^^^What Neil has posted ^^^^^^^^ shop around , parts can be sourced for decent prices, OPC labour prices are silly, the techs get a small percentage of that rate, some are good some are crap, any decent specialist is the way to go.
They are just nuts and bolts, nothing to be frightened of !
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deMort
Long Beach


Joined: 21 Mar 2015
Posts: 6790
Location: Brighton


PostPosted: Sun Dec 23, 2018 9:04 pm    Post subject: Reply with quote

Just to clarifie .. OPC Techs are on bonus .. they do the job as fast as possible .. cut corners ? not for me to say .. i know what i did though Sad

OPC guys have an evalauation every month where their hours sold is discussed .. and "questioned " if less than say 80% .. OPC would prefer 100 % then there is a talking to of said Tech .

If your hours are too low consitantly then you are probably out of a job ... sad but true.

On a service or a 111 point check then the tech would probably gain time .. diagnostics .. rattles etc and he would loose time .

Techs earn money by geting bonus .. hence the difficult faults tend to get a quick look over and kicked out NFF .

The Techs are in no way to blame here .. the system is .

Forget talking to service advisors .. these days they are NOT ex techs .

Talk to the Tech if possible .

btw .. im a Car Mechanic .... not a Tech . Very Happy
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neil_911
Monza


Joined: 04 Dec 2016
Posts: 173
Location: Doncaster


PostPosted: Sun Dec 23, 2018 10:34 pm    Post subject: Reply with quote

Exactly that, Bonus based from timed efficiency is massive in the car industry.

One thing i noticed from taking my car to a Indy over an OPC..is the little things.

After an OPC service, things like the gas strut ball joints, door hinges etc weren't lubricated. Whats to say the tech had over run trying to get an under tray off/on and ran out of time to get his bonus so left out the trivial bits and bobs to get it complete on time.

I only realised they should have been lubricated after i took it to an indy and he showed me in the hand book what should be covered under each service...They weren't time pressed, and went out their way to have a chat about the car and make sure everything was as it should be.

If you like being ripped off while drinking out a mug that says porsche on it in a fancy waiting room. Go to an OPC Laughing

This is my opinion and personal experience, I'm sure many have had good experiences at OPC's. I was just left wondering what i was paying the extra cash for.
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jl-c
Monza


Joined: 22 Jul 2013
Posts: 151
Location: Shropshire


PostPosted: Mon Dec 24, 2018 4:59 pm    Post subject: Reply with quote

Agree Agree unfortunate because it shouldn’t be like that... but it is. Indy all the way. ( I have just had mine taken on to the Hartech maintenance plan so can sleep easy!)
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mikezulu
Trainee


Joined: 25 Jul 2014
Posts: 75



PostPosted: Fri Dec 28, 2018 12:05 pm    Post subject: Reply with quote

Thanks for all the very helpful advice and comments.

I also spoke to the guys at the indie Porsche dealership that sold me the car 4 years ago. Their advice was that the next 2-3 years will be the period in which a number of components, like the tandem pump, will be reaching the end of their lives and could be the subject of a warranty claim. Bottom line - probably a good time to renew the official Porsche warranty for another 2 years.

Very interested to read on here the engineer's comments about how the OPC engineers are paid. My experience at Reading OPC was of very "enthusiastic" reporting of potential problems and recommendations for remedial work. My bi-annual bill there was always significant and on a previous occasion they waived the 111 point inspection fee in recognition of this.

The car is now booked in to Porsche Service Brookline, of whom I have heard very good reports.

Thanks guys
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neil_911
Monza


Joined: 04 Dec 2016
Posts: 173
Location: Doncaster


PostPosted: Sat Dec 29, 2018 8:47 pm    Post subject: Reply with quote

997.2 doesn't have a tandem pump, It's got a vacuum pump. They're cheaper than tandem pumps, and the best prices around is directly from Porsche!

Easy to change though, I did mine last winter as the case was abit corroded.
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997-Josh
Newbie


Joined: 12 Jan 2018
Posts: 17



PostPosted: Sun Dec 30, 2018 11:49 pm    Post subject: Reply with quote

Mike, I am regularly in Reading and live near the area. The original owner of my 997.2 C2S always followed the service schedule at the Reading Porsche. Upon handover, they gave me the last list of advisories that had not been acted on. I would say a good 50 percent of this list was deemed unnecessary by JZM in Kings Langley, who now look after it.

Always a great experience with them and a very fair approach to car care and management. Very willing to discuss and negotiate. Worth taking a look!
 
  
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resigner
Suzuka


Joined: 19 Dec 2013
Posts: 1216



PostPosted: Mon Dec 31, 2018 10:04 am    Post subject: Reply with quote

I use Matt at Porschacare, now in Bramfield in Hertfordshire, which is handily 10 minutes from my house, and a nice little drive up country lanes to boot Smile

He was senior mechanic at Portiacraft in Mill Hill for 15 years or so and went out on his own pretty much when I bought my car about 3.5 years ago. He has just jointly bought Bramfield Motors with a mercedes specialist. Lovely guy, really knows his stuff, always available for advice and questions, even today when I've had a rattly exhaust, sent him a pic, booking it in straight away Smile OPC was fine, but Matt knows far more and I trust his advice 100%
 
  
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tom_nieto
Monza


Joined: 08 Jan 2017
Posts: 238



PostPosted: Mon Dec 31, 2018 8:34 pm    Post subject: Reply with quote

neil_911 wrote:

...drinking out a mug that says porsche on it in a fancy waiting room. Go to an OPC Laughing
.


I drank two cups of coffee out of a branded mug in a fancy waiting room at my Indy! Should I have been ripped off?! Zuffenhaus have been a delight to deal with for anyone in the Birmingham/Midlands area.

In response to the OP, I would keep up the warranty at every opportunity. The reason I didn’t when I first bought the car was that I reckon with the major service, 111 point check, changing tyres (possibly all 4) and then removing the Bluetooth adapter I’m not far off a really good pot of cash for when disaster might strike... and that’s not including the warranty cost itself. I was also fairly calculated in buying the best gen 1 that I could as that was still an engine rebuild cheaper from even a middling gen 2 when I bought.

Anyway, if you do come up with a way to predict the future running costs of a 911 accurately, please let me know too!
 
  
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Swampy
Monza


Joined: 22 Aug 2016
Posts: 187
Location: N/W London


PostPosted: Thu Jan 03, 2019 10:22 am    Post subject: Reply with quote

Hi Resigner, my 2year warranty is due to expire by the end of May 2019, I was intending to do as you did with regards to sticking it in for a 111 point check, just wondered how soon before to do it thou... Any suggestions please Smile


resigner wrote:
As it's under warranty now (and this is what I did), put it in for the 111 point check, see if anythings wrong, get it fixed under warranty, then don't renew it and use an Indy (sounds like you have a good one nearby).

When mine was under warranty, which was for just over 2 years, it had a few things, like coil packs, stereo amp went, probably worth it, but the car is in very good condition so didn't see the point in renewing it.....

Oh, and I could then change the stereo as PCM2.1 is just crap, and if you change anything, you can't get a warranty......

I trust my Indy more than my OPC. What he doesn't know isn't worth knowing, and he is 10 mins away and puts himself out if something happens. Had a coolant pipe go last year on new years day, he fixed it almost immediately!

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T8
General
General


Joined: 29 Jun 2010
Posts: 15649
Location: Kent


PostPosted: Thu Jan 03, 2019 10:26 am    Post subject: Reply with quote

Swampy wrote:


.... my 2year warranty is due to expire by the end of May 2019, I was intending to do as you did with regards to sticking it in for a 111 point check, just wondered how soon before to do it thou... Any suggestions please Smile



I'd leave it until late April unless the car is due for a service before then.

If it is in for a service you should be able to get money off the 111 point check if it is done at the same time.
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Swampy
Monza


Joined: 22 Aug 2016
Posts: 187
Location: N/W London


PostPosted: Sat Jan 05, 2019 8:58 pm    Post subject: Reply with quote

T8 wrote:
Swampy wrote:


.... my 2year warranty is due to expire by the end of May 2019, I was intending to do as you did with regards to sticking it in for a 111 point check, just wondered how soon before to do it thou... Any suggestions please Smile



I'd leave it until late April unless the car is due for a service before then.

If it is in for a service you should be able to get money off the 111 point check if it is done at the same time.


Thanks T8,
Sorry for the late reply, notification ended up in my spam box, Yes service is due also in May, so i think i will do as you say and take it for the service and check at the end of April, that will give me some 3 weeks to get any issues sorted....
I'm still not sure if i will take out the new warranty, I'm still undecided
Dont know


Regards
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