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Chrali
Newbie


Joined: 25 Apr 2018
Posts: 18
Location: Norfolk


PostPosted: Sat May 05, 2018 11:37 pm    Post subject: Wont be using this national tyre chain again ! Reply with quote

I got the tyre place to balance the front wheels and do an alignment check as well as it was horrible at 70, lots of shaking and wandering.

I'd recall I'd read that these early TPMS need cloning of their ids to new sensors to work and as mine were a long time dead and the stems were corroding making it tricky to add air, I asked them to remove the TPMS letting me know which wheel had which TMPS id. They were so corrodes they had to be sawn off!

Balancing and alignment are better but the steering wheel isnt fully straight, Ihate that ! Worse they managed to damage at least 3 our of the 4 refurbished wheels removing the tyres. If the previous garage mounted them without damage why can't these !!

So bad day Cayenne wise.
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EGTE
Hockenheim


Joined: 06 Jul 2015
Posts: 743



PostPosted: Tue May 08, 2018 12:08 pm    Post subject: Reply with quote

I'd be making a claim for damages if they did that to me.
 
  
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Zeb
Montreal


Joined: 26 Feb 2008
Posts: 568
Location: Lancashire (on loan from Yorkshire)


PostPosted: Tue May 08, 2018 1:03 pm    Post subject: Reply with quote

yep me too
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The return of Marty Wild
Österreich


Joined: 04 Nov 2016
Posts: 965



PostPosted: Tue May 08, 2018 1:53 pm    Post subject: Reply with quote

F1 Autocentres did the same to both of my rears, will take before shots and have them agreed upon if I ever go anywhere other than to see Demort for the job.
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Cayman S 987.1
 
  
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deMort
Reims


Joined: 21 Mar 2015
Posts: 4434
Location: Brighton


PostPosted: Tue May 08, 2018 7:28 pm    Post subject: Reply with quote

Im afraid im well know on here for sticking up for my trade ..

Having said that .. erm .. er .. hmm ..

The damage is the same size as a tyre lever , my guess is they didnt use a wheel rim protector ( plastic tube the lever rests on ) or that it slipped .. but to slip on 3 wheels .. hmm .

I will say in the garages defence , the wheel in the image has not been powder coated but is a sand down and paint and as such the paint doesnt bond as well so it wont take much pressure from the tyre lever .. i know .. i used to do wheel refurbs for my old OPC .. powder coat and paint is best . .. but even so this shouldn,t really happen.

The bit that bothers Me the most is the steering wheel not straight .. man that annoys me .. its a simple road test .. 1 mile will do then tweek if needed .. its not hard .. probably on bonus .. do it quick mentaility .. sigh .. gives people like me a bad name and i dont like that .

TPM .. well we only code new sensors .. easy enough but a long road test to get them to learn to the vehicle .. not sure on cloneing , not something that is needed as i can swop any sensor and teach it to any wheel .. actually you can fit the sensors with out a tester and put it into learning mode .. it will still learn them .

Marty .. bless you .. i do my best Very Happy
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asterix_the_gaul
Österreich


Joined: 20 Dec 2008
Posts: 958
Location: Cheshire

1999 Porsche 996 Carrera 2

PostPosted: Tue May 08, 2018 7:59 pm    Post subject: Reply with quote

Mounting tyres is not as easy as it may seem. Have had several different wheels and even tyres chewed by different people/firms. Found some well trained lads near me so always use them now.

The problem is the guys who don't know they are doing a terrible job, I've gone before and asked them straight up if they think they can do it without marking the wheels and allow them to say no and it not be a problem
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1992 944 S2 Cabriolet, Cobalt Blue/Classic grey -gone!
1995 993 C2 Cabriolet, Midnight Blue/Marble grey -gone!
1999 996 C2 Coupe, Ocean Blue/Graphite grey
2002 E46 M3 Cabriolet, Laguna seca blue/LSB
 
  
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snb993
Spa-Francorchamps


Joined: 11 Mar 2010
Posts: 297



PostPosted: Wed May 09, 2018 9:53 am    Post subject: Reply with quote

I also had a problem with F1 (my local one in St Albans) when they fitted tyres to rear of my X5 (315/30/20) - first off they fitted valves that were so long they stuck out past the side of the tyre!! so i politely asked them to change them which they did and then mullered the rim. frustrated

after a heated discussion they offered a touch up stick for the wheel! I was so peeed off, i told them to stick it and walked away

I should have expected trouble as when i walked back to pick up the car, i saw the fitter literally boot the air gun underneath the car from one side to another - absolute animal

never again

Conversely OPC Hatfield has a brilliant fitter and in approx 15 years, I have never ever had a prob

Bandit
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996T - Cobalt blue, K24's, GT2 I/C's, Techart SSK, Manthey KWv3, RS engine mounts, Europipe, GT3RS 6 pots, 997T discs/RS29's all round etc
964 C4 - GP white, 993 C4 gearbox/front diff, Wayne remap, Bilstein B6's / H&R springs, polybushed, Cup 1's, RS SSK, gutted cat etc
993C4 - sold
928S4 - sold
 
  
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HSC911
Reims


Joined: 23 Jul 2014
Posts: 4282
Location: Bedford


PostPosted: Wed May 09, 2018 10:14 am    Post subject: Reply with quote

snb993 wrote:
they offered a touch up stick for the wheel! I was so peeed off, i told them to stick it and walked away


Floor Floor Floor



Sorry, my weird SoH Embarassed

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cableguy
Albert Park


Joined: 10 Sep 2007
Posts: 1551
Location: North Yorkshire


PostPosted: Wed May 09, 2018 10:23 am    Post subject: Reply with quote

Ouch! A good mobile smart repair company should be able to help... the challenge is getting the tyre company to pay the invoice.

Fingers crossed it gets sorted efficiently.

C.
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andy996c4s
Trainee


Joined: 24 May 2007
Posts: 56



PostPosted: Wed May 09, 2018 10:46 am    Post subject: Reply with quote

It is very much dependent on the guys in the centre. My local F1 place in Cheltenham was quite open when I asked if they could fix a puncture, sorry sir we don’t have suitable protectors available (997 turbo wheels) suggest you take it to xxxxxx

Took it to xxxx, puncture repaired, wheel face covered in a bit of smeg they use on the tyres...... find out late that said smeg is covering a mark on the face of the wheel caused by (I suspect) the guy grinding the wrench across the wheel face or knocking it with his socket.

Couldn’t be bothered to take it back so will simply never use them again for any of my vehicles; their loss.
 
  
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deMort
Reims


Joined: 21 Mar 2015
Posts: 4434
Location: Brighton


PostPosted: Wed May 09, 2018 6:55 pm    Post subject: Reply with quote

asterix_the_gaul wrote:
Mounting tyres is not as easy as it may seem. Have had several different wheels and even tyres chewed by different people/firms. Found some well trained lads near me so always use them now.

The problem is the guys who don't know they are doing a terrible job, I've gone before and asked them straight up if they think they can do it without marking the wheels and allow them to say no and it not be a problem


You are spot on .. its pretty brutal to get a tyre thats a smaller size than the rim on and off , there are a few tricks such as never clamp the wheel inside the rim , always clamp it on the edge as this holds it perfectly straight .

Always use a rim protector .. and if its a bridgestone tyre to be removed .. ask the customer to go elsewere !!
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Chrali
Newbie


Joined: 25 Apr 2018
Posts: 18
Location: Norfolk


PostPosted: Mon May 14, 2018 11:24 pm    Post subject: Reply with quote

Oh well as we're namin' and shamin' this was ATS Swaffham. I've logged a complaint with on their website.

Here are the other wheels for your enjoyment. I'd forgotten about the wheel not straight so I'll be popping round to get them to sort that, but I wouldn't trust them to lift the car, as they didn't know how to put the suspension in service mode, I had to google it for them. They want to just raise the suspension, which may be ok, but I wanted it per the manual.

They were way too bothered about getting out of the shop at closing time.

Make my blood boil, its just incompetent !
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Hooner
Newbie


Joined: 03 May 2018
Posts: 21



PostPosted: Tue May 15, 2018 11:26 am    Post subject: Reply with quote

How come they removed the tyres i thought wheels are balanced with the tyres on.
 
  
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deMort
Reims


Joined: 21 Mar 2015
Posts: 4434
Location: Brighton


PostPosted: Tue May 15, 2018 7:56 pm    Post subject: Reply with quote

yeah .. ok .. i give up sticking up for my trade !

One mark .. it can happen . thats a wee bit more than that sigh .
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