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Andyc11
Monza


Joined: 22 Apr 2013
Posts: 209
Location: Manchester


PostPosted: Fri May 19, 2017 8:16 pm    Post subject: GTS in for 6 year...and a whole lot more Reply with quote

Evening all,

Dropped my GTS in for the 6 year minor today and warranty renewal. Got the 111 report and the following noted;

Front wipers smearing screen - £64
Both heat shields corroded and require replacing - £568
6 exhaust flange nuts corroded - £318
NS steering rack boot heavily stained reqs steering rack replacing - £1584

Also got all discs and pads noted as red, rear disc inners have corroded and are breaking up (I have heard the dreaded noise from this). Front pads are at 50% but the discs lipped so saying they won't take new pads.

Really not sure what to do. I've been thinking of changing to either a 991.1 or a Macan (8 month old means I've done 500 miles since September '16). On top of the service and warranty, the above is well over £5k, but I love my 997 and feel as though it's worth holding onto. But can't help feeling that £300 for some nuts and £1,500 for a steering rack is excessive even for an OPC. I'm in the north west so sure an Indy would be a lot more competitive. Or just part-ex it as is but would be sad to see it go. Thoughts?
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spiderlane
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Joined: 07 Feb 2015
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Location: The South East


PostPosted: Fri May 19, 2017 8:31 pm    Post subject: Reply with quote

Hi Andy,

Would the steering rack not be covered under the OPC warranty?

Cheers
Mark
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isysman
Zolder


Joined: 22 Apr 2011
Posts: 5336
Location: Cheshire


PostPosted: Fri May 19, 2017 8:39 pm    Post subject: Reply with quote

Am I right in thinking that you have to get any work done by OPC to preserve the warranty?

If not then get the work done at a specialist. Having said that it will still cost even at a specialist.
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s70rjw
Monza


Joined: 26 Nov 2014
Posts: 181
Location: York


PostPosted: Fri May 19, 2017 8:59 pm    Post subject: Reply with quote

£19.42 for the Bosch wipers at ECP.
 
  
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s70rjw
Monza


Joined: 26 Nov 2014
Posts: 181
Location: York


PostPosted: Fri May 19, 2017 9:00 pm    Post subject: Reply with quote

Opportunity for an Indy to evaluate maybe ? What do you want as opposed to Porsche wanting for next buyer ?
 
  
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DucatiRob
Suzuka


Joined: 22 Jul 2015
Posts: 1145
Location: Milton Keynes

2006 Porsche 997 Carrera 2S

PostPosted: Fri May 19, 2017 9:11 pm    Post subject: Reply with quote

What's the point of having a Porsche warranty if they stiff you for parts!

Surely not £500 for the coil pack heat shields???
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Zingari
Shanghai
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Joined: 25 Oct 2009
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Location: Cheshire

1993 Porsche 964 Anniversary

PostPosted: Fri May 19, 2017 10:22 pm    Post subject: Reply with quote

Work out the cost of the parts and then discuss the labour costs from an Indy to assess the viability. I reckon mine would do all those jobs for less than a grand.

Brakes and pads can be problematic if you don't buy OPC 'approved'. Having said that can they tell if you've fitted OEM parts when it comes to warranty assessment Dont know They didn't on my Cayenne Grin

Brakes/pads (unless there's a defect in the manufacture) are usually excluded from warranty in any event.
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isysman
Zolder


Joined: 22 Apr 2011
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Location: Cheshire


PostPosted: Fri May 19, 2017 10:38 pm    Post subject: Reply with quote

Majority is labour costs. A part might not be that expensive but how long does it take to remove old and replace?
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Andyc11
Monza


Joined: 22 Apr 2013
Posts: 209
Location: Manchester


PostPosted: Sat May 20, 2017 6:44 am    Post subject: Reply with quote

Picked up a voicemail last night and the steering rack is covered under warranty, which is good news. Will discuss with an Indy relating to the rest, but as always am slightly nervous about voiding the warranty. Was expecting discs and pads all round, the other stuff not so much but somewhat offset by the steering rack now being covered under warranty.
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itsdashy
Trainee


Joined: 29 May 2015
Posts: 51



PostPosted: Sat May 20, 2017 8:19 am    Post subject: Reply with quote

Discs and pads is a standard going back to afn days! Easy to do expensive to replace.
What's wrong with the steering rack? Under warranty but??
 
  
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jonno_
Monza


Joined: 29 May 2014
Posts: 166
Location: Oxfordshire

2005 Porsche 997 Carrera 2S

PostPosted: Sat May 20, 2017 9:43 am    Post subject: Reply with quote

That's a fairly bonkers list. I thought you were free to get it sorted where you like (to OEM standard) then OPC can't complain. As others have noted, a good indie will sort for far less.

Btw, if the heat shields are the coil pack ones, the part is about £20 each and made of old Kitcat wrapper foil!
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cheshire911
Paul Ricard


Joined: 10 Jun 2012
Posts: 3328



PostPosted: Sat May 20, 2017 11:19 am    Post subject: Reply with quote

The most expensive item (steering rack) is covered by warranty.
Seems like renewing the warranty is important to you.
If so, then consider biting the bullet and having all the other stuff done by OPC.
If you are in PCGB you can also get 10% discount on parts.

If its Stratstone in Wilmslow that is your OPC or Porsche Bolton (also Stratstone) then ask both to quote a best price on parts (10% discount) and labour. OPC Bolton may be more open to haggling. Wilmslow probably less likely unless you are going to spend a fortune (lot of wealthy people in that area who probably just see an invoice and pay it). Wilmslow will do discount on parts if PCGB with whom they have a good relationship.

As for part-ex, the cost to change will be considerably more than the cost to repair and renew the warranty.

But of course, its always your choice what you want to do.
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GARY S
Trainee


Joined: 06 Aug 2016
Posts: 80



PostPosted: Sat May 20, 2017 11:50 am    Post subject: Reply with quote

I renewed the warranty on my 997.1 for years 3, 4 & 5 after the 2 yr new car warranty expired. OPC's have got you by the B***S. They always appeared to fine something that needed to be don which wasn't covered by the existing warranty that MUST be done before it can be extended. The mark up on parts (like the wipers in this case) was sickening.
 
  
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drmark
Trainee


Joined: 07 Feb 2009
Posts: 73



PostPosted: Sat May 20, 2017 11:55 am    Post subject: Reply with quote

Negotiate with the OPC. You should be able to knock a fair bit off that. Mine price matched an indy for clutch.
And buy and fit your own wipers Wink
 
  
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megdog
Silverstone


Joined: 11 Mar 2012
Posts: 106



PostPosted: Sat May 20, 2017 5:56 pm    Post subject: Reply with quote

If you use OEM parts they cannot void the warranty. I was paranoid about my warranty, so I used to get the parts from the OPC and fit them myself (they have no idea who fitted your heat shields etc) and keep the receipts etc.

As for the 997 GTS, it has to be a resounding keep it. Lovely cars!
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Andyc11
Monza


Joined: 22 Apr 2013
Posts: 209
Location: Manchester


PostPosted: Sat May 20, 2017 6:20 pm    Post subject: Reply with quote

Thanks all, after getting over it and the rack being a warranty item I'll be keeping. Although the lovely Cayenne S they gave me as a loaner made me seriously debate this...

Have a good relationship with the OPC (Chester), and also a member of pcgb so will try negotiate further. I thought the discs and pads would need doing this time and despite the price, would be more comfortable with the OPC doing it. Heat shields and flanges seem excessive to me price wise but it is what it is to some extent. Will fit the wipers myself, they also stuck an air con recharge at £99 and PDK transmission at £128, which although not part of the 6 year minor service, is part of work required at 6 year interval so not sure why this appeared on the 111.

Have had since Dec 2013 and purchased with 17k miles, tripped over to 38k en route to the OPC so a 'big bill' was always going to come.
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John H
Nürburgring


Joined: 13 Sep 2011
Posts: 389
Location: Cheshire

2011 Porsche 997 Carrera GTS

PostPosted: Sun May 21, 2017 7:23 pm    Post subject: Reply with quote

Did you get a quote from Wilmslow? Where did you buy the car from?

My GTS, bought new from Wilmslow in 2011, had a clean bill of health on it's 6 year service - the whole thing seems questionable..??
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Andyc11
Monza


Joined: 22 Apr 2013
Posts: 209
Location: Manchester


PostPosted: Sun May 21, 2017 8:34 pm    Post subject: Reply with quote

Bought from Leeds but moved to Manc shortly after so have always used Chester. They sent me the video of the 111 and to be fair, all looks legit. The rear brakes have been scraping recently and overall, have not had that solid bite for the last few months so was expecting that. The heatshield fell off when he was showing me the corrosion and the flanges do look somewhat tired.

I'm there first thing so will try negotiate down using pcgb membership amongst other things. A bit annoying as I'm only doing around 100 miles per month at the moment (and have been for 8 months) due to baby and car always garaged, so the corrosion seems to have just come on since last years warranty renewal.
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DucatiRob
Suzuka


Joined: 22 Jul 2015
Posts: 1145
Location: Milton Keynes

2006 Porsche 997 Carrera 2S

PostPosted: Sun May 21, 2017 9:36 pm    Post subject: Reply with quote

I'm sorry but they are taking you to the cleaners!

The heat shields are £20 each and a 10 minute job to replace! Exhaust flange nuts and bolts are pence and maybe half an hour to do on the ramp. My local garage did mine for free when they MOT'd the car. I reckon their profit on just the heat shields and flange bolts alone is in the region of £600 Surprised
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wildej
Monza


Joined: 06 Nov 2014
Posts: 155
Location: Wirral


PostPosted: Sun May 21, 2017 10:30 pm    Post subject: Reply with quote

Andyc11 wrote:
Bought from Leeds but moved to Manc shortly after so have always used Chester. They sent me the video of the 111 and to be fair, all looks legit. The rear brakes have been scraping recently and overall, have not had that solid bite for the last few months so was expecting that. The heatshield fell off when he was showing me the corrosion and the flanges do look somewhat tired.

I'm there first thing so will try negotiate down using pcgb membership amongst other things. A bit annoying as I'm only doing around 100 miles per month at the moment (and have been for 8 months) due to baby and car always garaged, so the corrosion seems to have just come on since last years warranty renewal.


Cheshire Oaks did the same with me on my previous car, came back with a mega long list told them to do one.
I use OCD Porsche in Wallasey now for anything that needs doing.
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