T8
Super Moderator
- Joined
- 29 Jun 2010
- Messages
- 21,395
The benefits of me having an official Porsche Warranty on my 911 have been well documented previously and will lead to me never owning one without such cover in future.
So
When 'wifey' and I purchased a 2011 40k mile 5-litre V8 XF Jaguar last year we did so from a Jaguar main dealer in order to get their 2 year Jaguar backed cover.
We've only done 4k miles in 16 months and the car is now at 44,276 miles.
Last week whilst toodling along in traffic at 40 mph the car started misfiring and went into limp mode with a 'restricted performance' amber warning light. I pulled over and checked the driver's manual which confirmed that the car could still be driven but needed checking out asap.
4 miles later I parked it up at home. Jaguar Assistance arranged for the AA to come and do a diagnostic check which showed up a long list of fault codes! When the car was started it rattled like a goodun, smoke poured out of both tailpipes and it stank of petrol. The AA guy killed the ignition pronto and I rang Jaguar to arrange recovery and a courtesy car.
I got a phone call yesterday to say that they were going to replace one/some fuel injectors, change the plugs and do a precautionary oil and filter change.
This morning I got another call to say that they'd attempted repair but that the faults had actually damaged the engine beyond their scope of repair. Before I had time to 'gulp' they advised me that they hadn't rung me before as they had been waiting for the claims assessor to attend.
Conclusion = a new (£14k) engine will be supplied and fitted over the next 5-10 days. In the meantime I get to keep the 66 Reg AWD 2.0Diesel XF they delivered to my house at the same time ours was collected.
I hate to think how I'd be feeling if the car was out of warranty but I bet the words parrot and sick would be amongst those being used.
So
When 'wifey' and I purchased a 2011 40k mile 5-litre V8 XF Jaguar last year we did so from a Jaguar main dealer in order to get their 2 year Jaguar backed cover.
We've only done 4k miles in 16 months and the car is now at 44,276 miles.
Last week whilst toodling along in traffic at 40 mph the car started misfiring and went into limp mode with a 'restricted performance' amber warning light. I pulled over and checked the driver's manual which confirmed that the car could still be driven but needed checking out asap.
4 miles later I parked it up at home. Jaguar Assistance arranged for the AA to come and do a diagnostic check which showed up a long list of fault codes! When the car was started it rattled like a goodun, smoke poured out of both tailpipes and it stank of petrol. The AA guy killed the ignition pronto and I rang Jaguar to arrange recovery and a courtesy car.
I got a phone call yesterday to say that they were going to replace one/some fuel injectors, change the plugs and do a precautionary oil and filter change.
This morning I got another call to say that they'd attempted repair but that the faults had actually damaged the engine beyond their scope of repair. Before I had time to 'gulp' they advised me that they hadn't rung me before as they had been waiting for the claims assessor to attend.
Conclusion = a new (£14k) engine will be supplied and fitted over the next 5-10 days. In the meantime I get to keep the 66 Reg AWD 2.0Diesel XF they delivered to my house at the same time ours was collected.
I hate to think how I'd be feeling if the car was out of warranty but I bet the words parrot and sick would be amongst those being used.