Purchased a Boxster S from my local Porsche dealer in 2012. After a couple of weeks I noticed a banging noise during engine braking. On investigation Porsche said they could find nothing so I took the Service Manager out for a test and he confirmed the banging. He suggested that it could be the Dual Mass Flywheel but, due to the magnitude of the work to investigate further he advised me to carry on driving until something else happened.
The problem continued but got no worse although I subsequently did not use engine braking as much.
The vehicle was under warranty until its last service late 2016. Shortly after this the clutch had to be replaced at 30,000 miles. I booked the car into a local independent shop and during the repair they informed me that the Dual Mass Flywheel was knackered and had to be replaced at a cost of £1000. Their opinion was that the DMF was likely also to have led to premature clutch wear.
Needless to say I went back to Porsche and pointed out that they had diagnosed a potential DMF failure in 2012 but failed to investigate it properly. (got the job sheet). I proposed that they are liable for the repair but of course they told me to clear off.
I am happy to pursue a claim by legal means. Just wondering if anyone can advise if I have a sustainable case ?
Thanks in anticipation.
The problem continued but got no worse although I subsequently did not use engine braking as much.
The vehicle was under warranty until its last service late 2016. Shortly after this the clutch had to be replaced at 30,000 miles. I booked the car into a local independent shop and during the repair they informed me that the Dual Mass Flywheel was knackered and had to be replaced at a cost of £1000. Their opinion was that the DMF was likely also to have led to premature clutch wear.
Needless to say I went back to Porsche and pointed out that they had diagnosed a potential DMF failure in 2012 but failed to investigate it properly. (got the job sheet). I proposed that they are liable for the repair but of course they told me to clear off.
I am happy to pursue a claim by legal means. Just wondering if anyone can advise if I have a sustainable case ?
Thanks in anticipation.
