- Joined
- 15 May 2002
- Messages
- 13,350
2hot2trot said:With all respect to those who've voiced complaints previously, I do believe, having read the reports above, that there's been quite a 'shake-up' there in the past year or so - because I've used OPC West London twice over the summer months - both times for warranty repairs, and I have to admit that the team could not have been more polite to me. Given what I've read here previously, I was truly very surprised at the most pleasant, polite, respectful and professional way that the team there treated me.
All I can say is that Porsche must have listened to the previous complaints, voiced by others in the past, as my recent experiences were nothing but positive. The only possible niggle I had there was that one of the members of staff took my number and promised to have someone ring me back shortly, but I ended up having to call them again. Nonetheless, apart from that tiny, tiny issue, it was altogether, an absolutely first class experience for me at OPC West London.
Thanks for that view, as I've also heard that and to be honest it is great to hear that they are sorting out that poor reputation from the past.