Ocean Blue said:
I'd just love to see JFB's dream restored and some respect given to the situation by all concerned which for me has not happened as yet. The bloke has done nothing wrong, dream car, check. Dealer reputation, Check. Warranty Check. Disaster, well where is everyone?
If this was Facebook I'd "like" this comment! :thumb:
I'm fairly philosophical about all this. I watched that Red Nose Day programme the other night about the slums in South Africa (I'm no tree hugger / hippy) but there's nothing like a reality check to give you some perspective.
"Oh no...my Porsche is broken...sob sob....I'll have to drive my BMW 7 series (which makes me look like a pud landlord)...sob sob..." :sad:
All that said, I'm a massive petrolhead, I LOVE(D) driving that car and it honestly felt like a privilege to own one after years of lusting! And now that dream is shattered.
There's a good chance that it won't cost me personally very much (if anything) to get the car back on the road, but with a rebuilt engine (even by Porsche) I don't think I'll ever really trust the car again, and I assume the resale value will take a hammering too. I just know I'll cringe slightly every time I push my right foot down - and that just kills the point of owning a 911.
I tried to explain to Porsche GB that I change my cars every 12 months and having got the 911 I'd decided (and proudly announced it to my family and friends) that I would
always have a 911 on the drive from now on, I loved it that much. I'm only 34, so that means a lot of 911s to come! I guess PCGB don't care about one consumer who's had a couple of Boxsters and now is driving a 6 year old 997.
In fact I know they don't. Before they wrote to me and said they "weren't able" to help me they called Porsche Byfleet and asked "what kind of customer" I was. Byfleet told them they knew my previous Boxster and I'd always been loyal to them - but I'm guessing that because I'd never bought a brand new car (or cars) through an OPC, I'm irrelevant. Guaranteed that had I bought 3 new cars in the last 5 years from them, I would have got a different response. But then they didn't have to help me, so I guess I can't grumble too much.
They have however missed an opportunity to hook a customer at "entry level" and turn me into a truly loyal brand advocate for life who would always remember the extra effort they made to help when I was just starting my 911 ownership story.
I have to say I did take exception to the letter from Porsche GB that said they were "unable" to help. I politely pointed out that in 2009 Porsche announced record profits of £51 billion, a 400% increase on the previous year, so unless there was a massive financial crisis going on behind the scenes at Porsche that I was unaware of I would suggest that they have "chosen" not to help me, rather than being "unable".
Anyway - I'm rambling.
I'm now in this horrible limbo waiting for confirmation of my repair bill and then I have to start the laborious process of workling out who's going to pay. And I'm also torn between two conflicting ideas -
1) Get car fixed, sell it immediately, buy a Range Rover and never touch a Porsche again or...
2) Embrace the marque I love and give them one more shot - buy a Gen2 PDK from an OPC and hide the costs from my wife!
I'm full aware that all of us that are lucky enough to own these cars are priveleged, but it's the weirdest feeling having one of the best things in your life become one of the worst and being powerless to do much about it.
And here endeth today's lesson. Apolgies for "War and Peace" and but it feels good to vent! :frustrated: