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Welcome to Hartech, the UK's leading Independent Porsche engine specialists, located in Bolton, UK

Massive mechanical failure. Not a good day...

So...quick update.

Nothing finalised as yet as they've just started the engine strip down, but based on what they know (and have seen) they suspect either a big end or main bearing failure.

In other news...I dropped an email to Andy Goss (MD of PCGB) and had a reply from his PA saying that she'd forwarded my message to the relevant team and she promised that Andy would be updated on the outcome.

I didn't hold out much hope of anything actually happening but I called Porsche Byfleet today and they've already had a call from HQ to see what's going on. No offer of any money or goodwill figures being banded about yet, but encouraging (I hope) as they wouldn't need to do any investigation for a straight "no". :dont know:

I'm really hoping that between the warranty company, the supplying dealer and PCGB I can get back on the road without being out of pocket.

Still a long way to go, but we'll see....
 
Crumbs Wizard PR is sticking his neck out their, respect for the bloke.
On a footballing note King K is seems to be doing well.
 
wizard993 said:
http://www.total911.com/news/466/

...your not alone but it seems that Porsche are assisting some owners so keep the pressure on AG & co.
Click to expand...

OM word! this really is putting me off buying a 997!

Surely Porsche know theres a common fault!
 
Hi

As has been pointed out in this and many threads there have been a LOT of 997's sold and the vast majority are fine. If I was buying a 997 (which I would) I think I might spend the money I saved from buying well and get the engine modified at Hartech (or Autofarm if they do similar).

There is nothing else that comes even close to a 997 for the money.

Berni
 
Interesting reading but all seem to be low use cars, is there a pattern ?.
Also no Turbo failings mentioned. Steve
 
Just lending my support to the other comments expressed above. Bad luck jfb, I hope you manage to get a satisfactory outcome.

"My" late 997 (sold in November) won't reach its 6th birthday until this July, but during nearly 2 years of 997 ownership, I was constantly aware of the risk of a similar fate to yours. These failures do indeed represent a small percentage of manufactured vehicles, but that's no consolation if your car is in that percentage.

My local OPC's body shop told me last year that an exchange reconditioned engine would cost around £6.5K, while a new one would be around £18K :what: ... and that's before the recent hike in VAT.

With the above in mind, I had no hesitation in renewing the OPC warranty on the car last year. My impression is that £5K is an inadequate level of cover on a 997 and £10K is more appropriate and despite the frustrations of an OPC Warranty's very restrictive demands on fitting of approved items only, I still believe that the Porsche warranty is the most sensible course of action.

Best of luck in resolving the situation, we're all on your side.

Cheers,
Roy :thumb:
 
Interesting because when I bought my 996 c4s I was led to believe that the engine faults had been pretty much sorted, but quite plainly this is not so. I can only imagine that the only safe bet would now be to wait before buying or changing and go for the Gen 2 engines which do not have the ims and presumably have a different type of block. I will not be doing this because the tax etc and everything else means that a hopefully earlier example that has escaped major issues will be much more cheaper to own/run. I think the reason these major issues get such emotions running is quite simply that there is no easy quick fix, and it does not matter one hoot how wealthy anyone is, any amount of percieved unecessary expenditure on a broken part especially an engine costing upwards of 4k is always going to hurt us. We only remember the bad, ie space shuttle blowing up or Eddie the Eagle, we never recall the safe flights or who came second to Eddie. If this whole middle east issue does not go away then without doubt there will be bargains to be had especially amongst people who run luxury sports cars and the like. Mike
 
Reading this thread I just hope the new 991 will be more trouble free, but in anycase a decent warranty later on is a must.
 
Rimmer said:
Reading this thread I just hope the new 991 will be more trouble free, but in anycase a decent warranty later on is a must.
Click to expand...

Rimmer... err what part of the world does that name come from?
 
JFB I really FEEL your pain. I am the other 'one' who posted a major mechanical failure on the same day as you. I wanted to write to send my condolences to you from someone who is currently looking at a cracked cylinder head and partial / complete engine rebuild.

The car was running fine, and luckily I caught it earlier before it actually did go BANG like your's, but suffice it to say I was concerned from the moment I bought it about the higher running temps, as well as my discovery of coolant loss. I had this looked at by the specialist who called me that afternoon with the terrible news.

I am so far in a somewhat better position than I would be in a couple of months as I am still right under dealer warranty (bought just under a month ago) and I bought the car from what seems like a reputable independent dealer. They immediately sought to assuage my concerns by saying that they would take care of the problem. They have instructed the indie to look further into the car to find out what exactly is the issue.

Their support has been positive so far but I am hoping that they will take the best course of action, which is not just to replace the cylinder but also take further preventative steps inside the engine. This procedure would be more competently performed at Hartech, where they would also replace the crank shaft bearing (not shaft strangely), balance the new cylinder by overhauling the other side, then reinstall it. Whilst in there they would address the issue of the oval cylinders (Gen 1 996) by installing new cylinder supports, as well as new timing chain and all the other unreliable parts.

If the dealer is honourable and takes his responsibilities seriously then I will not only recommend them, I (like you) will also be in a better position to enjoy my car as the various issues with 996's have remedies, and these can be built into the rebuild whilst the engine is open, for the same price as using original parts (ie upgraded bearing and cylinder supports etc).

Either way, I am still stuck up the barrel of a very big and frightening gun as like you I do not have 000's to spend on a rebuild, and if the dealer was to shirk responsibilities I would face legal action to recover my costs.

I hate this, but the outcome could be great. I am concentrating on this, spending lots of time with my lovely little kids (who like me still love Daddy Porsche car notwithstanding) and am focussing all my energies on positive thoughts.

I really send all my very best to you, and I hope for the very best outcome for you. Do let us know when you know anything and we are all rooting for you.
 
wizard993 said:
Rimmer said:
Reading this thread I just hope the new 991 will be more trouble free, but in anycase a decent warranty later on is a must.
Click to expand...

Rimmer... err what part of the world does that name come from?
Click to expand...

Err, UK (as in my profile)
 
Hi

Rimmer was (is) a character out of a very funny comedy series called Red Dwarf.

It can also have other connotations which are best not thought about.

Berni
 
Thanks for all the thoughts and comments guys.

Latest update is that Porsche GB have sent me a very polite and detailed letter, basically telling me that there's no goodwill from them in this situation.

I'm disappointed but not surprised. They didn't have to step up to the plate, they had no legal reason to. They would have just won a loyaly customer for life had they done so. I loved the car so much that after about a week of ownership I actually told my wife that I couldn't see me ever NOT having a 911 on the drive. Given that I'm only 34 and tend to change my cars about every 12 months, that's a lot of 911s to come!!

Now I can't help but think I just want to get the car fixed, back on the road and get shot of it.

My confidence in the brand I've lusted after since I was a kid had all but disappeared.

Anyway, I AM trying to stay positive. I can't do anything until the engine has been stripped, the problem identified and a real quote for the required repairs put on the table. Then I can start chasing people to work out who's paying what.

Part of me is tempted to talk to Hartech, I've heard good things about them, but again, until I know the root cause and have an idea of what's required to fix things I can't do anything.

Just hate the waiting!
 
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