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Used Porsche and Prestige Cars For Sale | Harbour Cars

OPC Wish List or Hard Sell?

D

David M

Spa-Francorchamps
Joined
25 Jan 2007
Messages
300
Just had a major service performed at Specialist Cars of Malton who identified that at least one coolant radiator and one air con radiator was leaking (and potentially more). They could have replaced them but as the car was under warranty I booked into JCT 600 Leeds for them to investigate. Good news is that they are currently replacing them under warranty but called me this morning with their wish list of other work:

  • rear number plate lights dim and need replacing!;
    [list:lRYez4IL2m]front discs 85% worn and need replacing;
    [list:lRYez4IL2m]rear discs 65% worn and would recommend replacing;
    [list:lRYez4IL2m]rear tyre depths not great and uneven wear - recommend replacing tyres and full geometry check.
They don't know but the clutch is also slipping (when I really give it some extra boost ;-)...) but I am fully responsible for that and will get SCM to replace! Is this normal for an OPC to give you the hard sell or should I be worried - I politely declined their suggested work. The front pads were replaced and the brake fluid changed as part of the major service last week but I am going to get them to price just to replace the front discs only. I accepted the rear number plate lights more in bemusement. Must remember to claim my PCGB discount. I will replace all tyres and have the geometry set by a specialist when all the tyres need replacing. Any comments?

Migration info. Legacy thread was 135823
 
Sounds fairly normal. Just decline, I usually do. Especially the tyres and geometry.

Migration info. Legacy thread was 135858
 
Typical OPC revenue boosting tactics. It's worth having a GEO setup done every now and again. I would ask Specialist Cars for their opinion on brake wear.


Migration info. Legacy thread was 135869
 
Pads, Discs, Tyres, Windscreen Wipers and defoliation of the rads are the common ones :roll:
.

Just remember the phrase - Menu service only plus non chargeable warranty items please, when going into an OPC


Migration info. Legacy thread was 135875
 
Previous poster said:
Quote: Originally posted by Dave on 25 April 2007

Pads, Discs, Tyres, Windscreen Wipers and defoliation of the rads are the common ones :roll:
.

Just remember the phrase - Menu service only plus non chargeable warranty items please, when going into an OPC
Click to expand...
Can you get some cards printed up please Dave?

Migration info. Legacy thread was 135886
 
Previous poster said:
Quote: Originally posted by So Poo on 25 April 2007

Previous poster said:
Quote: Originally posted by Dave on 25 April 2007

Pads, Discs, Tyres, Windscreen Wipers and defoliation of the rads are the common ones :roll:
.

Just remember the phrase - Menu service only plus non chargeable warranty items please, when going into an OPC
Click to expand...
Can you get some cards printed up please Dave?


Along with "No I don't want any ****ing chips, just the burger on it's own" when needing a quick bite in between pubs
Click to expand...

Migration info. Legacy thread was 135892
 
Fries - surely Dave?

Migration info. Legacy thread was 135904
 
Dave - Supersize surely?

:D


Migration info. Legacy thread was 135908
 
Previous poster said:
Quote: Originally posted by Fuchs on 25 April 2007

Dave - Supersize surely?

:D
Click to expand...
:eek:

Migration info. Legacy thread was 135911
 
Worth asking SCM their opinion on the other stuff, you never know.

Migration info. Legacy thread was 136586
 
Well got the car back today with aircon and cooling radiators replaced under warranty. Aircon regassed and now have cold air.

They also replaced the rear plate lights under warranty (probably because I told then not to bother but the person I told left the day after booking my car in!) and they also replaced the missing plastic cover under the seat.

So everything done and it didn't cost me a bean!

Car is booked in to SCM later this week for a clutch so will given them the inspection report and ask for their opinion on the brakes and tyres.

I had just ordered two replacement light fittings and two of the underseat plastic covers from Germany so they are all spare now (917K drop me your address by PM and I will send you one FOC!).

If anyone want the other parts at cost then just drop me a PM. Plastic over (OPC £45 - Germany £10). Rear plate lights (OPC fitted £80 - Germany delivery £25 for 2). Plus P&P.


Migration info. Legacy thread was 137370
 
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