Porsche 911 UK Enthusiasts Online Community Discussion Forum GB

Welcome to the @Porsche911UK website. Register a free account today to become a member! Sign up is quick and easy, then you can view, participate in topics and posts across the site that covers all things Porsche.

Already registered and looking to recovery your account, select 'login in' and then the 'forget your password' option.

Faults OPC Service

Daz, agree totally with Soo that radiators MUST be covered under warranty unless they are damaged by stones or debris - ask for an independant inspection on them and likewise the flywheel.

Flywheel replaced at 20K :?

My giddy Aunt, even my Ford Escort TC lasted longer than that and that was an every day user/rally car/tow car in the bad old days of asbestos clutch plates and cheap cast iron flywheels. At least ask Porsche for a contribution to parts!

To give you guys the benefit of my experiences;never ever tell a garage that you are going on holiday or work away - just say that you can be reached on your mobile if they need a decision on parts, etc. And never, never, never, ever tell a garage that you are in no hurry to get the car back!!!


Migration info. Legacy thread was 55282
 
bloody hell, thats not good.

Daz, check about those radiators dude....would hope they covered at least... :roll: :evil:

dreading my service next week now....


Migration info. Legacy thread was 55286
 
postamble();
another stirling bit of PR for the Official Porsche Centre network....

Makes you wonder why we bother really....Porsche, as a company, do not deserve nowdays the reputation and customer goodwill that they currently enjoy IMO.

Marc


Migration info. Legacy thread was 55287
 
Sorry to hear that Daz, Have you contacted Porsche UK ? there must be a customers services rep who can look into this further and give some good will !!

Dan


Migration info. Legacy thread was 55294
 
I have this terrible vision of Daz tearing the service manager limb from limb at the OPC to get this sorted out. Don't think I'd want to be in his shoes somehow.

Migration info. Legacy thread was 55302
 
Sorry to hear this Daz.

I agree with the others that it seems absurd to consider terminal leaks in both front radiators, "normal wear and tear" after 22000 miles. Hell I would be arguing that one on my 996 @ 35000 miles.




Migration info. Legacy thread was 55304
 
Daz

Sorry to hear your tale. I've had no experience of OPC's but the feedback they seem to get here is putting me off upgrading to something newer.

Best of luck with it.



Gazza


Migration info. Legacy thread was 55308
 
Sorry to hear that Daz. You've got me worried now - mine's in for a service today at 20,000 miles and the clutch has been spinning a bit recently and not just when hammering it off the mark.


Migration info. Legacy thread was 55310
 
damn that quite a hammering

as for the radiators I know a guy with a 996 TT who had to have them replaced after some high spirited driving across germany recently.... as they are prone to road impacts


Migration info. Legacy thread was 55323
 
That's a hell of a cost for the rads. Porsceshop sell them for £128 + VAT each and I'm sure they can't be too hard to fit. They also do a clutch replacement for £450 + VAT incl. fitting.

Migration info. Legacy thread was 55326
 
Previous poster said:
Quote: Originally posted by Seagull on 25 April 2006

That's a hell of a cost for the rads. Porsceshop sell them for £128 + VAT each and I'm sure they can't be too hard to fit. They also do a clutch replacement for £450 + VAT incl. fitting.
Quite. I sure wouldn't be letting Porsche do the work at those prices.

Migration info. Legacy thread was 55329
 
Previous poster said:
Quote: Originally posted by Jay T on 25 April 2006

Previous poster said:
Quote: Originally posted by Seagull on 25 April 2006

That's a hell of a cost for the rads. Porsceshop sell them for £128 + VAT each and I'm sure they can't be too hard to fit. They also do a clutch replacement for £450 + VAT incl. fitting.
Quite. I sure wouldn't be letting Porsche do the work at those prices.
Me too - sounds like a job for an indie!

Migration info. Legacy thread was 55330
 
thanks for all your support lads,

The latest is:-

Old clutch and flywheel I am told will probably last 20 - 30k more miles, however I will have a slightly heavy pedal because of the slight wear in it, and the flywheel has a slight high spot, however the judder this causes I have been living with quite happily for 8000miles trouble free.

The OPC quite happy to do this, and it has no bearing on the wtty for other parts. I was in a no win situation with the clutch as they did not have a flywheel in stock and it would have been a couple of days, and it is pointless replacing one with out the other at this low level of wear.

So if truth be told, if the RMS had not been leaking the chances are that the clutch wouldnt have been required till 40 - 50k miles anyway, so given the likleyhood that the RMS will go again, I will replace the clutch at that time and save myself £1250 in the meantime, as also if ithe RMS does go in 20 - 30k miles again and I had replaced the clutch I bet any money that I would have been asked to replace clutch and flywheel again, this does beg a big question mark??? :(

With regards welding the exhaust, this cant be done at the OPC, because they have no welding equitment and would have to be booked in at a local welder/fabricator, silly IMHO as I had the car there for a week and a half.

The radiators well, no way they will be covered under wtty, because the small weeps in them, have been caused by debri collecting on the fins and rotting the fins slightly and letting water out, in small amounts. This is said to be either poor maintenance or wear and tear, personally I believe it to be a design fault, however there is no way I am paying £800 to have both radiators replaced when they lose so little water, I will just be very caerful, though I do realise that a large failure on their part could blow the engine, though very unlikley, and also I will be very vigilant in future. This weeping of water was prevalant when I purchased the car, at 14k miles and I made the OPC aware of it before the 111 point check, no problem I was told all is fine. Personally I think that there was a slight leak from very early in the cars life, and I think there is a serious design fault here, if debri can cause rotting of the fins and core.

With regards the exhaust, despite plenty of prior notice, they can not find one in the UK and have put it on back order, again very poor.

4 wheel alignment is being done today.

Compression test was OK.

No problem with diff whine.

Str lock barrell fault is intermitent, however when total failure occurs it will be covered under wtty.

----------------------------------------------

I am to pick the car up at 5 pm tonight, hopefully sort of ready.

Am I happy NO, whom do I blame, mostly Porsche, re failure of parts so early in the cars life and being prepared to warrant them.

I have always had good service from Cardiff OPC previously and the service Manger Martin was on holliday when I booked the car in, he has always been helpful and honest with me, and I have no critisism of him personally, yes certain things could have been handled better, however I am living in the real world, and problems do occur, and I believe that the Workshop of the Cardiff OPC have experienced some difficult problems over the last week, so I will put that down to life.

How do I feel about the Porsche brand, I am ambivalent at this point, if I have the car back and the clutch flywheel lasts as I expect it to, then this is a lesson to all who have 911's, wear is natrual on the clutch flywheel and just changing it because the RMS is out could be false economy if there is plenty of life left in it, it would be a little like replacing the laces and soles on your 6 months old shoes, when you take them to the tanner because of a cut in the leather etc.

I will perservere with this car a while longer, as I dont believe a genuine allternative exisists, hence my previous post re two cars, point made.

With the growth of the internet I think that it will not take long for the seeds of doubt and mistrust in the Porsche brand to grow if these problems in manufacturing are not addressed, and most manufacturers are staffed by petrol heads, it shouldnt take long for someone at Nissan/Toyota/Audi to realise that the holy grail of sportscars, is a 2+2 with a 0 -60 of sub 5 seconds, a top speed of 175mph+ and a 0 - 100 of sub 11 seconds, if they can combine that in a good looking coupe, reliability and a good equitment level for a price of around £50k, and distance it from their main brands then I think the 911 days could be numbered.

But for Porsche it is not to late to let a little profit go, and reward all the purists and owners who have shown such loyalti to the brand.

I will let you know how I get on later.

Daz


Migration info. Legacy thread was 55335
 
Daz, glad it isn't going to cost too much to get back on the road. It's funny what gets picked up in the 111 point check and what is considered essential to change when serviced. I wouldn't spend your money on the PSE personally why give them any more than necceassary!

But not to worry, the Audi RS9 will be out in a year or so!


Migration info. Legacy thread was 55338
 
Previous poster said:
Quote: Originally posted by So Poo on 25 April 2006

But not to worry, the Audi RS9 will be out in a year or so!
and if it's like the lambo then a regular £5k clutch is needed... and then of course there are the Audi dealers

Migration info. Legacy thread was 55345
 

Forum statistics

Threads
124,555
Messages
1,441,483
Members
48,969
Latest member
Stulees65
Back
Top