Norfolk & Idea
Mugello
- Joined
- 15 Jan 2016
- Messages
- 2,122
One word... bean counters.
Alright, two words :lol:
Alright, two words :lol:
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991.2 coil pack issues.
- Thread starter deMort
- Start date
I REALLY hope that when the OPC replaced these that the greased the hell out of the bolts ..
I'm not sure if anything has been modified .. the bolts ( new ones ) look a different colour but they dont look like stainless to me .
My advise .. extend the warranty on these till at least the major service is done .
I'm not sure if anything has been modified .. the bolts ( new ones ) look a different colour but they dont look like stainless to me .
My advise .. extend the warranty on these till at least the major service is done .
Im afraid ive had another one since i first posted that the bolt snapped and i couldn't get it out ..
We had to give the customer the option of attempting to remove it by any means necessary but which might result in an engine drop and a new cover or cable tie the coil in place ..
Whilst that's not the best option we offer what we can , based on cost he went with the cable tie method which works just fine ..
Although i have to admit i was a bit embarrassed at sending it out with this done ..
The next mechanic who works on the car probably won't be impressed by my work
Make sure they grease ( ally grease ) the new coil bolts ... if not you will be in the same situation next plug change .
We had to give the customer the option of attempting to remove it by any means necessary but which might result in an engine drop and a new cover or cable tie the coil in place ..
Whilst that's not the best option we offer what we can , based on cost he went with the cable tie method which works just fine ..
Although i have to admit i was a bit embarrassed at sending it out with this done ..
The next mechanic who works on the car probably won't be impressed by my work
Make sure they grease ( ally grease ) the new coil bolts ... if not you will be in the same situation next plug change .
Technically corrosion isn't covered but everyone thats posted here has said it's been done under warranty ..
Just in case they argue though .. point out this is the first time the coils have been removed and as such IS a warranty job due to poor materials and design .
Just in case they argue though .. point out this is the first time the coils have been removed and as such IS a warranty job due to poor materials and design .
trickysheridan
New member
- Joined
- 30 Jun 2020
- Messages
- 1
Corroded Bolts at 4 yrs
Hi all
Just had this issue on my 718 Boxster at its 4-year service (23k on the clock). Technician managed to "save" 3 of the corroded coil pack bolts but one had to be drilled out, resulting in a £200+ bill for a replacement coil pack.
I complained to Porsche UK customer service claiming this is a materials issue as I've maintained the car according to Porsche guidelines, not my fault, etc, etc...
I've been offered a refund as a goodwill gesture, but they are holding firm on the "corrosion so not covered under warranty" position.
Out of principle I've rejected this explanation - will let you know the outcome...
In the meantime, can anyone categorically confirm they have had this scenario covered under warranty (to help my argument)??
Incidentally the dealer told me that a cracked coil pack would have been covered, presumably even if caused by the corroding bolt.
Any confirmation greatly appreciated!!
Thanks.
Hi all
Just had this issue on my 718 Boxster at its 4-year service (23k on the clock). Technician managed to "save" 3 of the corroded coil pack bolts but one had to be drilled out, resulting in a £200+ bill for a replacement coil pack.
I complained to Porsche UK customer service claiming this is a materials issue as I've maintained the car according to Porsche guidelines, not my fault, etc, etc...
I've been offered a refund as a goodwill gesture, but they are holding firm on the "corrosion so not covered under warranty" position.
Out of principle I've rejected this explanation - will let you know the outcome...
In the meantime, can anyone categorically confirm they have had this scenario covered under warranty (to help my argument)??
Incidentally the dealer told me that a cracked coil pack would have been covered, presumably even if caused by the corroding bolt.
Any confirmation greatly appreciated!!
Thanks.
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