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Rob325114
Spa-Francorchamps


Joined: 12 Dec 2015
Posts: 303



PostPosted: Mon Oct 29, 2018 9:48 am    Post subject: Silly oversight on my OPC warranty Reply with quote

I realised this morning that my OPC warranty expires on 1st November. I thought "no problem, i'll just give my OPC a call and extend it over the phone".

However, upon phoning my OPC, they have advised that i need to bring the car in for a 111 point check before they will extend, and they don't have availability for the next few weeks. By that time, any issues they find won't be covered, as the existing policy will have expired.

Does anyone know if the need for a check when you are only extending warranty is party of the nationwide OPC policy? Or if I could call other OPCs to extend the warranty over the phone? After all, OPC are currently liable for any warranty related issues since the car is already covered.
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Magic919
Barcelona


Joined: 05 Jun 2013
Posts: 1287
Location: Berkshire


PostPosted: Mon Oct 29, 2018 10:01 am    Post subject: Reply with quote

It’s the renewal process.
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T8
General
General


Joined: 29 Jun 2010
Posts: 16128
Location: Kent


PostPosted: Mon Oct 29, 2018 10:05 am    Post subject: Reply with quote

Magic919 wrote:
It’s the renewal process.


Yeah
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MJA911
Sepang


Joined: 10 Dec 2013
Posts: 2847
Location: Berkshire

2012 Porsche 991 Carrera

PostPosted: Mon Oct 29, 2018 10:09 am    Post subject: Reply with quote

As Magic says, its the renewal process, usually you get a letter well in advance to let you know. In this situation, calling other OPCs is a good idea to see if one can fit you in, but if it were me, I'd book into an indie and get a work list of anything that needs doing as quickly as possible.
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Rob325114
Spa-Francorchamps


Joined: 12 Dec 2015
Posts: 303



PostPosted: Mon Oct 29, 2018 10:21 am    Post subject: Reply with quote

Thanks all - lesson learnt on this one. I did indeed get a letter, but work has been manic and the letter went unopened for nearly 2 weeks. I have set my self a calendar reminder for next year.

East London OPC has been kind enough to move some things around and squeeze me in for the day before expiry. Excellent service on getting me out of a tight spot thumbsup
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Gottans
Spa-Francorchamps


Joined: 25 Mar 2016
Posts: 251



PostPosted: Mon Oct 29, 2018 6:11 pm    Post subject: Reply with quote

I never received a letter so got caught out, my OPC said as long as the car was with them for the renewal check before the warranty expired any claims would be honoured. Not sure if this is policy but this is what they told me.
 
  
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Rob325114
Spa-Francorchamps


Joined: 12 Dec 2015
Posts: 303



PostPosted: Mon Oct 29, 2018 6:17 pm    Post subject: Reply with quote

Gottans wrote:
I never received a letter so got caught out, my OPC said as long as the car was with them for the renewal check before the warranty expired any claims would be honoured. Not sure if this is policy but this is what they told me.


Yea - that's what they confirmed to me. provided the work required is identified before the warranty expires, they will honour the warranty even if it's completed following expiry. i guess that's just fair practice, otherwise it's in their interest to say they don't have capacity to fix the issues until the policy has expired.
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