Posted: Mon Oct 29, 2018 9:48 am Post subject: Silly oversight on my OPC warranty
I realised this morning that my OPC warranty expires on 1st November. I thought "no problem, i'll just give my OPC a call and extend it over the phone".
However, upon phoning my OPC, they have advised that i need to bring the car in for a 111 point check before they will extend, and they don't have availability for the next few weeks. By that time, any issues they find won't be covered, as the existing policy will have expired.
Does anyone know if the need for a check when you are only extending warranty is party of the nationwide OPC policy? Or if I could call other OPCs to extend the warranty over the phone? After all, OPC are currently liable for any warranty related issues since the car is already covered. _________________ Current: Agate Grey 991.1 C2S Coupe, PDK
Ex: Black 997.1 Hartech'd C2S Cab, manual
Ex: Silver Citroen C2 GT, manual
Ex: Blue Ford Fiesta Zetec S 1.6, manual
Magic919 Barcelona
Joined: 05 Jun 2013 Posts: 1287 Location: Berkshire
Posted: Mon Oct 29, 2018 10:01 am Post subject:
It’s the renewal process. _________________ 997.2 C4S PDK
T8 General
Joined: 29 Jun 2010 Posts: 16128 Location: Kent
Posted: Mon Oct 29, 2018 10:05 am Post subject:
Magic919 wrote:
It’s the renewal process.
_________________ 2007 Guards Red 997 Turbo Tiptronic
ex 2004 Polar Silver 996T Tiptronic
ex 2002 Seal Grey 996.2 C4 Tiptronic
ex 1978 Silver 924 Manual
MJA911 Sepang
Joined: 10 Dec 2013 Posts: 2847 Location: Berkshire
As Magic says, its the renewal process, usually you get a letter well in advance to let you know. In this situation, calling other OPCs is a good idea to see if one can fit you in, but if it were me, I'd book into an indie and get a work list of anything that needs doing as quickly as possible. _________________ 991.1 C2, 986 Boxster S
Past pleasures: 997.1 GT3, 997.2 C4S Cab, 993 C2, 997.1 C2S, 996.1 C4
Rob325114 Spa-Francorchamps
Joined: 12 Dec 2015 Posts: 303
Posted: Mon Oct 29, 2018 10:21 am Post subject:
Thanks all - lesson learnt on this one. I did indeed get a letter, but work has been manic and the letter went unopened for nearly 2 weeks. I have set my self a calendar reminder for next year.
East London OPC has been kind enough to move some things around and squeeze me in for the day before expiry. Excellent service on getting me out of a tight spot _________________ Current: Agate Grey 991.1 C2S Coupe, PDK
Ex: Black 997.1 Hartech'd C2S Cab, manual
Ex: Silver Citroen C2 GT, manual
Ex: Blue Ford Fiesta Zetec S 1.6, manual
Gottans Spa-Francorchamps
Joined: 25 Mar 2016 Posts: 251
Posted: Mon Oct 29, 2018 6:11 pm Post subject:
I never received a letter so got caught out, my OPC said as long as the car was with them for the renewal check before the warranty expired any claims would be honoured. Not sure if this is policy but this is what they told me.
Rob325114 Spa-Francorchamps
Joined: 12 Dec 2015 Posts: 303
Posted: Mon Oct 29, 2018 6:17 pm Post subject:
Gottans wrote:
I never received a letter so got caught out, my OPC said as long as the car was with them for the renewal check before the warranty expired any claims would be honoured. Not sure if this is policy but this is what they told me.
Yea - that's what they confirmed to me. provided the work required is identified before the warranty expires, they will honour the warranty even if it's completed following expiry. i guess that's just fair practice, otherwise it's in their interest to say they don't have capacity to fix the issues until the policy has expired. _________________ Current: Agate Grey 991.1 C2S Coupe, PDK
Ex: Black 997.1 Hartech'd C2S Cab, manual
Ex: Silver Citroen C2 GT, manual
Ex: Blue Ford Fiesta Zetec S 1.6, manual
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