Hi Guys,
As some may know, I was going to Centre Gravity to have my car setup properly and I decided to take the plunge on a set of Titanium drop links as they can help with tweaking corner weights etc etc.
I could only find a matching set of these from a company called "TFS Motorsport" on eBay.
When they arrived the parts, although a bit "bling" looked really good.
Time was short but I managed to get these fitted the weekend before I drove down to Atherstone to see Chris.
Upon fitting the only issue I came across is that the rear drop links wouldn't match a standard length. But this was only about 5mm-8mm, but knew this wouldn't really cause any issue. So fitted them.
The fronts adjusted fine to standard length and left the option of shortening or extending them and fitted to the car just fine.
After this I put the car back in the garage ready for the off the coming Friday after work.
When we arrived at the hotel for the night there was a slight knocking from the O/S Front wheel area. Knowing it was in with Chris the next day and only staying 5 mins from his unit, I knew he'd sort it.
Next day Chris was reversing the car out of his yard to go for road test and he instantly said, "knocking from Drivers side front wheel" To which I said had only come on the day before.
After investigation he found the drop link was loose and thought it was just the lock nut that had come loose, but after closer investigation it turned out that the joint was "necking" out, there wasn't enough "Articulate" movement. This obviously meant these links were no good.
This shows the joint angle from both TFS part and a standard OE part Chris had from a previous job.
Necking out damage
All these pictures were sent to TFS to show the issue and they still didn't care one bit.
Unfortunately Chris didn't have any standard links in stock so he had to ring around to try and find some. Luckily for me he did, and that he knew the guy because no one else would deliver them as it was right on closing time, so Chris got the lad to drop them off on his way home. (Slight detour required)
When I got home I messaged the seller saying what was wrong and that I needed a refund and that I was looking for some sort of compensation as I was now an extra £170 down that paid for the fitting and replacement parts needed to get the car road worthy again.
Three days later and still no reply, so I started a case with eBay. Sure enough, they messaged pretty much straight away on the defensive saying I'd obviously had them fitted wrong.
Because of my car thread on here I take pics before, during and after fitting so I had the proof that they were adjusted and fitted correctly. Chris also confirmed that it was the parts at fault and nothing more.
Next TFS tried blame me for fitting the rears as they were the wrong length, but the rears weren't an issue and were still in 100% full working undamaged condition, he repeated the same thing about the rears for the next three messages !!! :frustrated:
After finally getting it through to him that it was the FRONTS that were the issue he started asking if I had modified suspension, top mounts, anti roll bars etc, or if I had anything else fitted to the car thats damaged his parts as he wouldn't have it they didn't work.
He went on to say that he had sold 100+ sets of these, even selling to "Jasmine" and not had one issue at all. I find this very hard to believe !!!
So that's when I asked the question, could you have not sent me the wrong set of links then ???? :dont know:
That's when he stopped replying. How he couldn't see the issue was totally with his parts is beyond me, they are still for sale now !!!
My car ran perfectly with standard parts, before I fitted their links, and also now I have standard parts fitted again. No issues whatsoever. It WAS his parts at fault
I had spoke to eBay a few times during this as I was getting a bit sick of TFS dragging this thing out when its blatantly his parts at fault, the pictures are more than enough proof, and with Centre Gravity confirming this, the last time I spoke to them the lad says "we can see here that the guy is just stalling and we are totally behind you 100%" which obviously made me feel better.
The day the case was closing I received an email saying "the seller has asked us to step in" to which I found quite funny, but then 5 minutes later I received another email saying " case closed, we have sided with the seller"
FURIOUS :wall: haha...
After almost 45 mins on the phone to eBay explaining the whole thing again, eBay decided that I was entitled to a refund, but not from TFS Motorsport, but eBay themselves ???? So TFS got my money for faulty parts that are not fit for purpose and eBay are the ones that lost out ????
Obviously I don't care as I've got a refund for the parts, still not the £170 it cost me in the process though.
The main bolt holds the shocker to the hub on a C2 and if that had snapped with the stress from the joint, who knows what could have happened.
Chris was even happy to speak to the guy and explain what was wrong with his parts and how to make them so they would work on a C2.
Anyway, its totally your choice obviously but if I were in the market for some adjustable drop links, I'd stay clear of TFS Motorsport !!! Parts not fit for purpose and does not care they could potentially cause a serious accident.
Craig
As some may know, I was going to Centre Gravity to have my car setup properly and I decided to take the plunge on a set of Titanium drop links as they can help with tweaking corner weights etc etc.
I could only find a matching set of these from a company called "TFS Motorsport" on eBay.
When they arrived the parts, although a bit "bling" looked really good.
Time was short but I managed to get these fitted the weekend before I drove down to Atherstone to see Chris.
Upon fitting the only issue I came across is that the rear drop links wouldn't match a standard length. But this was only about 5mm-8mm, but knew this wouldn't really cause any issue. So fitted them.
The fronts adjusted fine to standard length and left the option of shortening or extending them and fitted to the car just fine.
After this I put the car back in the garage ready for the off the coming Friday after work.
When we arrived at the hotel for the night there was a slight knocking from the O/S Front wheel area. Knowing it was in with Chris the next day and only staying 5 mins from his unit, I knew he'd sort it.
Next day Chris was reversing the car out of his yard to go for road test and he instantly said, "knocking from Drivers side front wheel" To which I said had only come on the day before.
After investigation he found the drop link was loose and thought it was just the lock nut that had come loose, but after closer investigation it turned out that the joint was "necking" out, there wasn't enough "Articulate" movement. This obviously meant these links were no good.
This shows the joint angle from both TFS part and a standard OE part Chris had from a previous job.
Necking out damage
All these pictures were sent to TFS to show the issue and they still didn't care one bit.
Unfortunately Chris didn't have any standard links in stock so he had to ring around to try and find some. Luckily for me he did, and that he knew the guy because no one else would deliver them as it was right on closing time, so Chris got the lad to drop them off on his way home. (Slight detour required)
When I got home I messaged the seller saying what was wrong and that I needed a refund and that I was looking for some sort of compensation as I was now an extra £170 down that paid for the fitting and replacement parts needed to get the car road worthy again.
Three days later and still no reply, so I started a case with eBay. Sure enough, they messaged pretty much straight away on the defensive saying I'd obviously had them fitted wrong.
Because of my car thread on here I take pics before, during and after fitting so I had the proof that they were adjusted and fitted correctly. Chris also confirmed that it was the parts at fault and nothing more.
Next TFS tried blame me for fitting the rears as they were the wrong length, but the rears weren't an issue and were still in 100% full working undamaged condition, he repeated the same thing about the rears for the next three messages !!! :frustrated:
After finally getting it through to him that it was the FRONTS that were the issue he started asking if I had modified suspension, top mounts, anti roll bars etc, or if I had anything else fitted to the car thats damaged his parts as he wouldn't have it they didn't work.
He went on to say that he had sold 100+ sets of these, even selling to "Jasmine" and not had one issue at all. I find this very hard to believe !!!
So that's when I asked the question, could you have not sent me the wrong set of links then ???? :dont know:
That's when he stopped replying. How he couldn't see the issue was totally with his parts is beyond me, they are still for sale now !!!
My car ran perfectly with standard parts, before I fitted their links, and also now I have standard parts fitted again. No issues whatsoever. It WAS his parts at fault
I had spoke to eBay a few times during this as I was getting a bit sick of TFS dragging this thing out when its blatantly his parts at fault, the pictures are more than enough proof, and with Centre Gravity confirming this, the last time I spoke to them the lad says "we can see here that the guy is just stalling and we are totally behind you 100%" which obviously made me feel better.
The day the case was closing I received an email saying "the seller has asked us to step in" to which I found quite funny, but then 5 minutes later I received another email saying " case closed, we have sided with the seller"
FURIOUS :wall: haha...
After almost 45 mins on the phone to eBay explaining the whole thing again, eBay decided that I was entitled to a refund, but not from TFS Motorsport, but eBay themselves ???? So TFS got my money for faulty parts that are not fit for purpose and eBay are the ones that lost out ????
Obviously I don't care as I've got a refund for the parts, still not the £170 it cost me in the process though.
The main bolt holds the shocker to the hub on a C2 and if that had snapped with the stress from the joint, who knows what could have happened.
Chris was even happy to speak to the guy and explain what was wrong with his parts and how to make them so they would work on a C2.
Anyway, its totally your choice obviously but if I were in the market for some adjustable drop links, I'd stay clear of TFS Motorsport !!! Parts not fit for purpose and does not care they could potentially cause a serious accident.
Craig