Here's something you rarely experience these days..
I purchased a N/S/F headlamp unit last year from a fellow forum member on here. They are not cheap at around £2k new..
The lamp unit was 95% as described and clarity a perfect match (main concern) for my O/S which I had recently changed.
However there were a couple of reasons why I was not totally happy with it.
Anyway, after a comment I made on here the seller contacted me to say he would keep an eye out for a replacement and exchange it when he could.
That was last year and I did not persue the matter.
A few days ago I posted in the 'For Sale & Wants' section for a manual steering wheel to carry out a DIY 'paddle shift' conversion and possible retrim. I wanted to spend as little as possible and use my existing airbag/cover.
To my surprise, I received a text from the same guy who said - "I have one, do you want it?"
My new steering wheel arrived this morning, nicely packaged and all postage paid for. No charge!
To say I am delighted is an understatement..
My company's business motto is "Your entire satisfaction our minimum standard" and I can honestly say that I have experienced exactly that..
HSC911 (Jin) - Thank you Sir :thumb:
I purchased a N/S/F headlamp unit last year from a fellow forum member on here. They are not cheap at around £2k new..
The lamp unit was 95% as described and clarity a perfect match (main concern) for my O/S which I had recently changed.
However there were a couple of reasons why I was not totally happy with it.
Anyway, after a comment I made on here the seller contacted me to say he would keep an eye out for a replacement and exchange it when he could.
That was last year and I did not persue the matter.
A few days ago I posted in the 'For Sale & Wants' section for a manual steering wheel to carry out a DIY 'paddle shift' conversion and possible retrim. I wanted to spend as little as possible and use my existing airbag/cover.
To my surprise, I received a text from the same guy who said - "I have one, do you want it?"
My new steering wheel arrived this morning, nicely packaged and all postage paid for. No charge!
To say I am delighted is an understatement..
My company's business motto is "Your entire satisfaction our minimum standard" and I can honestly say that I have experienced exactly that..
HSC911 (Jin) - Thank you Sir :thumb: