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TickTockMan
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Joined: 29 Nov 2017
Posts: 4
Location: Nottingham


PostPosted: Wed Nov 29, 2017 7:21 pm    Post subject: Independant Specialist or OPC For Servicing ? Reply with quote

Hello all, just joined the forum and hope you guys can help me out.

I bought a 2016 Cayman GTS a few months ago. The first first service is due in January. I have been recommended a local Porsche specialist - Zentrum in Calverton, Notts - by a couple of people. I have been told they will do just as good a job as an OPC but the servicing cost will be significantly less.

Based on your experience what would you guys recommend I do? Also would not having an OPC stamp in the service book affect the re-sale value or desirability of the car, when I eventually come to sell it.

Any help and advice would be greatly appreciated. Thanks.
 
  
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Alex
Le Mans
Le Mans


Joined: 06 Mar 2014
Posts: 17123
Location: The Ribble Valley, Lancashire

2000 Porsche 996 Carrera 4

PostPosted: Wed Nov 29, 2017 7:26 pm    Post subject: Reply with quote

You need to get prices from both and they weigh that up against the desirability of having an OPC stamp in the book. From what I'm led to believe, the price different between most specialists vs. OPC is very minimum + OPC usually give you a nice car to play for the day.
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FZP
Estoril


Joined: 18 Jan 2015
Posts: 3864
Location: Cheshire


PostPosted: Wed Nov 29, 2017 7:48 pm    Post subject: Reply with quote

+1. I take mine to OPC as my local indy didn't give me a good vibe even though they're highly rated.
They even give you a courtesy car for an MOT too Thumb
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deMort
Dijon


Joined: 21 Mar 2015
Posts: 7576
Location: Brighton


PostPosted: Wed Nov 29, 2017 8:24 pm    Post subject: Reply with quote

On going post about this here atm ..

http://911uk.com/viewtopic.php?t=124411
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Thank you all so Very much .

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maph
Monza


Joined: 01 Feb 2017
Posts: 188



PostPosted: Wed Nov 29, 2017 9:53 pm    Post subject: Reply with quote

alex yates wrote:
+ OPC usually give you a nice car to play for the day.


Not always, my OPC failed to sort out the loan car (booked 4 mnts ago) so I have been in a Vauxhall Insignia hire car that they gave me for the last 3 days 🤨

Hopefully get mine back tomorrow.

OP, with your car being so new, I would go for the OPC to keep the OPC history. It will make a difference to resale value. Get some prices from indies and use it to negotiate them down.

Once out of warranty (or for anything not covered) I would use an indie for anything other than scheduled servicing because as shown by Dermot, Baz, Ken and other good indies on this forum, good ones have a much higher attention to detail and care more about our cars.

Once it gets older or if you decide to keep it forever, find a good indie and drop out of the OPC network
Thumb
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996ttalot
Approved Trader


Joined: 21 Sep 2009
Posts: 1508
Location: Horley Gatwick


PostPosted: Wed Nov 29, 2017 11:04 pm    Post subject: Reply with quote

OP , strangely as owner of Indy I get asked this by many customers.

My advice is as follows
1. If the car is less than 3 years old then use the OPC because quite often there are software updates available
2. After that it really is down to you - i cannot speaks for other indies but an Indy should be at least 20% cheaper
3. Make sure you compare apples to apples / when an OPC quotes major service except for a few GT cars there is hardly any difference compared to minor service in terms of parts / the OPC strategy is to entice customers with a cheap service price but everyone knows that at 4 years you are going to need plugs which is not included in the price so that on that basis some indies prices look more expensive but they are not - we just went through a 7 week exercise of pricing exactly the same way as OPC except that we show all of the prices for scheduled service items.
4. Re OPC stamps imo unless the car is rare I’m sorry but dealers will not in general offer you more money for your car - there are buyers who will only buy OPC stamped cars of course - the big no go area is non OPC or porsche specialist stamps - I just turned down a car for that latter reason because like most people ( and I own my own Porsche(s) ) it is a no go.

We regularly service 2014 cars ( and newer ) but then I have gold star trained techs qualified to 2017 models. I would check whether the Indy you chose has that knowledge because the latter cars have differences now which is another point for why in the first three years I think it is advisable to use the OPC.

Hope that helps. All imo of course which can be bias Grin

Ken
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911tom
Watkins Glen


Joined: 22 May 2012
Posts: 2045
Location: Buckinghamshire


PostPosted: Thu Nov 30, 2017 9:23 am    Post subject: Reply with quote

I believe OPC or specialist makes little difference come resale etc. With the OPC fixed price list OPC servicing is actually quite reasonable. They will quote silly prices for any additional jobs but you do not need to get the quoted work done. I like to take our cayenne for servicing at OPC. Only real reason is they give me a new boxster as a courtesy car for a couple of days. That is the only reason lol. Last time they quoted something like £800 to replace the rear discs and pads. I suspect the likes of 9e would be more like 50% of that cost. I brought the parts from euros and did it myself for C. 200 quid and an hour of my life.
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TickTockMan
Newbie


Joined: 29 Nov 2017
Posts: 4
Location: Nottingham


PostPosted: Thu Nov 30, 2017 6:06 pm    Post subject: Reply with quote

Thank you to everyone, especially Ken, for taking the time to reply to my questions.

As this is my first Porsche I wanted to know how owners felt about Indy Vs OPC for servicing. Coming from a Lotus, it was always go for a specialist Indy. I suppose this was primarily because there were no dedicated Lotus centres. They were generally tacked onto a Ford or Vauxhall franchise and as a result only had one or two staff trained on the vehicles that worked on them part time.

I think the way forward is to get the car serviced at an OPC until the warranty runs out. After that, take it to a gold star rated Indy on year 4 for the major service and plug change.

Thanks again to everyone, your help has been appreciated. I’m off to read the review thread for OPCs.
 
  
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