I used to favour OPC for servicing and what I thought to be the "hi-tech" end of maintenance believing that OPCs would be trained up on newer cars and perhaps an indie wouldn't, plus I wanted to be sure only genuine Porsche parts were used and I did have a Porsche warranty for some of this time.
They didn't do anything massively wrong, but they did once report that I needed a new headlight washer motor when it was a fuse and there was a time when they said nothing was wrong with my steering rack (contradicting my indie), a few months later it failed. They certainly didn't work with me to help me run my car, they clearly wanted spend and barely hid it.
Over the years of 911 ownership in various guises, I've got to know the indie where I go and spend time there seeing how they work and what they think about their customers. I would only go to an OPC now if I were to be in a warranty situation. My indie's experience, knowledge, care and attention rings true with Demort's post for me.
They didn't do anything massively wrong, but they did once report that I needed a new headlight washer motor when it was a fuse and there was a time when they said nothing was wrong with my steering rack (contradicting my indie), a few months later it failed. They certainly didn't work with me to help me run my car, they clearly wanted spend and barely hid it.
Over the years of 911 ownership in various guises, I've got to know the indie where I go and spend time there seeing how they work and what they think about their customers. I would only go to an OPC now if I were to be in a warranty situation. My indie's experience, knowledge, care and attention rings true with Demort's post for me.