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My miserable DANSK sport box experience - now RESULT!!!

Y2K said:
Mine was also a bit louder than 'arry's when we met up last year. And last month I discovered a hole in the flexi pipe.

Yours sounded nice though mate.

Seems this is pretty commonplace now. Class action? :lol:

I am going to keep an eye on mine though. Wonder whether they're rotting inside out or outside in. I'm thinking inside out.
 
Not a good resolve for Dansk, however I suppose there has to be a cut off period for any manufacturer of any product whereby an end user or customer has a specified time period in which to bring about a claim in accordance with a given warranty period.

Having said that a good business should always revisit their designs and materials to give consumers the latest modifications as per feedback and improving weaknesses. Mind you how long did it take Porsche to resolve the IMS and RMS :?:

I'm not throwing spears here, but how does a mechanic fail to detect or locate where the noise is coming from? That is unless the fault is with the baffle and the flexi hose is an additional fault.

I guess the answer lies in the fact some garages would have taken the exhaust system off and pinpointed the faulty part. Thus giving you an early time to claim under the warranty period. They didn't so it's cost you money and a lot of time.

Well let's hope you get it all sorted and enjoy. It might be worth completing your own R&D and replacing it with something a lot more substantial to future proof it than that tinfoil elbow DANSK use :nooo: . :thumb: :thumb:
 
MNC911 said:
I'm not throwing spears here, but how does a mechanic fail to detect or locate where the noise is coming from? That is unless the fault is with the baffle and the flexi hose is an additional fault.

As it is (blowing now) the racket is coming from the tailpipe, not where the split is. I know it sounds strange but that's how it is. I've just dropped it off with him to sort out so should be done sometime this week.

When he looked at it last year, I didn't ask him to fix the fault, just what he thought it was. He visually check the system out and couldn't see any leaks, but stated that it was deffo RH back box related.

I've posted the same thread on the 996 page on facebook and the list of people who've encountered the same problem with these DANSK is more than I thought.

:nooo:
 
What i was told about these boxes when i started at Indy ..


These boxes dont always line up very well when fitted and if the flexi pipe is at an angle it tends to put too much pressure on it and will fail sooner .

You have to alter the mounting bracket , elongate holes etc etc to get a good straight angle.

Yours though sounds like 2 seperate problems .. the flexi and a broken baffle .. you tend to get rattles and more noise with a broken baffle .

Off hand though im not sure of an alternative box for a sensible cost .. i know the Porsche ones are a ridiculous cost .

Us mechanics do our best but a hair line crack is not easy to spot when it first starts im afraid .
 
I have a further update on my Topgear valvetronic set up I mentioned the other day. as stated I have had this fitted for 3 years and today while doing my pre Dinslaken check over, my Porsche tech noted that there were two minor issues with the exhaust 1/ the joint where the 200 cell cats join the headers had a crack in it. 2/ there appeared to be a rattle from the tail pipes which he suggested was maybe a spacer compression fitting broken up.

I have had this set up 3 years with no issues except the sticking valve due to lack of use mentioned further up the thread , So I called Topgear in Bridport and spoke again to Alex, explained what had been found and that I was going to Germany at the weekend. Without hesitation he said to me "Can you bring it in to us on Thursday and we will sort it under warranty". I was almost speechless and could not believe the customer service and support this UK based business had offered. So I can only say to anyone looking for a exhaust upgrade you really must consider Topgear Exhausts . :thumb: :thumb: :thumb:
 
Glad I went for Topgear now, I also saved £200 over buying Dansk :thumbs:
 
dansk

just discovered a split in the same place, although mine are 5 years old (started sounding like a massey ferguson) is that section - box to cat - stainless and if so do I need a specialist stainless welder to fill it or should I get a new section welded in, and where would I source one?
thanks ed
 
Theres plenty of different types on eBay, etc. You can even get ones that clamp over the original pipe, so you just cut the flexi bit out and then clamp the new flexi on the remaining pipe and clamp the other end where the cat joins. No need for welding.
 
infrasilver said:
A mild steel exhaust flex would outlast three years.

:yes:

I'm finding it really pee poor that this seems to be a really common problem with these DANSK boxes, especially when you (or I at least) think you're fitting a premium SS part that you don't need to worry about over the course of your ownership.

My cheap Chinese headers have put up a better fight to the elements :nooo:


I fit a second hand Scorpion SS exhaust to my Vespa years ago and it's still like new.
 
Unless something changes today (after yesterday's discussions with one of the parties mentioned in the thread), I should have an update on this situation.

Not really what I want to be writing for my 10,000th post but feel that people should be informed of some of the inaccuracies of what's gone on, lies told & information for future purchases.

Watch this space. :-|
 
Hi Alex,

If you feel they haven't met their obligations, I would consider / threaten some legal action to 'motivate' them!
 
UPDATE:

I received an email yesterday from Euro Car Parts. Not what I was expecting as after dealing with DANSK, 9apart & Euro Car Parts, who all failed to resolve the issue I had, I'd come round to the fact customer care wasn't high on their agenda and the car needed fixing.

Firstly, I was surprised to be informed that Stainless Steel DANSK exhaust products carry a 5 year warranty in the same ownership :eek:

Secondly, that 9Apart have basically lied to me in their email sent to me when I contacted them about the issue, stating that the warranty was only 12 months.

Thirdly, they notice from my photo the flexipipe has made contact with something and raises the question of whether there was a fitment issue and installation was incorrect.

Fourthly, they would like to get some amicable resolution to my problem.

Fifthly, I would remove my post simply because of the warranty inaccuracy, and the incorrect information I had been advised by 9Apart.


So without hesitation......and that euphoric feeling that somebody was actually there to help me......I picked up the phone to call them.

After a decent phone call with their Porsche Parts Marque Manager, he filled me in on what had gone wrong and where I'd been let down, etc. and also explained some of the issues and clauses within the warranty:

The boxes were covered for 5 years, providing the car belonged to me when fit. Seeing as the dealer I purchased the car from after I'd paid the deposit on it and haggled they fit new back boxes on the car as part of the purchase fit them, it could be argued I wasn't the original owner of them.

Looking at the photo, there could have been a fitment issue (as seen on the flexipipe - small dings) which may raise the question could that have created the flexipipe to rust and split at the other end.

As the boxes were purchased from 9Apart, it would be more difficult for Euro Car Parts to progress a claim, unlike if they were purchased direct from ECP themselves (worth noting for any future purchases).


At the end of the conversation, I was assured ECP would do their best to come up with a solution that would leave me a satisfied customer and would call me back within the hour with a way forward to resolving the issue.



2.5 hours later the phone rings. Eager to hear the response from them I quickly answered. The original person I dealt with back in February called me with a couple of options they thought would resolve my problem:

1. The original discounted offer of £528 for DANSK sport boxes with a 5 year warranty.

or

2. An even more discounted offer (about triple what it'll cost me to have decent flexis welded on) for DANSK sport boxes with no warranty whatsoever.


Decisions, decisions.

I was asked if I'd like some time to think about my options, so I did.......for 5 seconds. Option 1 and possibly be faced with the same manufacturing defect issue again but with a warranty. Option 2 and possibly be faced with the same manufacturing defect issue again but without a warranty. Option 3 and hope the boxes last as long as the new flexis.

Even the guy at ECP saw the logic.


I really didn't want to write this post tonight (especially as it's my 10,00th post on here) but now feel even more let down finding out that I'd been lied to by 9 Apart & even though my back boxes were still under warranty, there wasn't a replacement set being offered to me FOC. I know I could revisit 9 Apart and start the whole process again but I really can't be bothered with the headache. My car's now with my mechanic being repaired and hopefully improved over the poor quality flexipipe DANSK originally fitted.

It's a bit P*** Poor when you've to go on the internet and voice your experience because you're that naffed off with the way things have been handled, but if it helps other people in their decision making when spending their hard earned money on their Pride & Joy, then at least I've done my bit to the Porsche society.

:thumb:
 
hi, so you've gone for the welded flexi repair option I assume, seems the best choice cost wise. would you mind telling me where and how much?
pm if necessary.
 
edhinho said:
hi, so you've gone for the welded flexi repair option I assume, seems the best choice cost wise. would you mind telling me where and how much?
pm if necessary.

My mechanic is doing it. Flexi pipes are about £30 each. He's going to do both sides so they're the same. He'll weld them up and remove/refit.
 

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