A Pleasurable experience
I had to change my appointment from 2pm to 9am this morning, I arrived at 08:45, was offered a cuppa immediately, asked to sign the warranty card, handed my keys over and sat and waited.
20 minutes later I was asked if I wanted to go through to where my vehicle was, being worked on. Once through into the work bay, I was introduced to the vehicle technician who informed me he had replaced my faulty rear light, checked the LEDs, checked the cars ECU, for any stored faults, all of which he said were okay.
He then gave my vehicle, what I would describe as a mini MOT, up on the ramp, I was allowed to go under my vehicle, whilst he explained different bits to me, he then asked me if I needed to ask him any questions concerning my vehicle?
And the best thing was it was all FREE, no quibble on the replacement light.
I had to change my appointment from 2pm to 9am this morning, I arrived at 08:45, was offered a cuppa immediately, asked to sign the warranty card, handed my keys over and sat and waited.
20 minutes later I was asked if I wanted to go through to where my vehicle was, being worked on. Once through into the work bay, I was introduced to the vehicle technician who informed me he had replaced my faulty rear light, checked the LEDs, checked the cars ECU, for any stored faults, all of which he said were okay.
He then gave my vehicle, what I would describe as a mini MOT, up on the ramp, I was allowed to go under my vehicle, whilst he explained different bits to me, he then asked me if I needed to ask him any questions concerning my vehicle?
And the best thing was it was all FREE, no quibble on the replacement light.