Welcome to 911UK
The only place for Porsche, 911uk is the definitive enthusiast and resource site for the Porsche 911.
Registration is fast, simple and absolutely free, so join up today for full access to the site and benefit from latest member offers.

Porsche Classifieds
Sell Your Porsche on 911uk
Create a Free Classified Advert
Search Ads
Classified Adverts FAQ
Trade Classified Information
Buyer & Seller Fraud Protection
Consumer Rights Act
Pre Purchase Inspection (PPI)
Porsche Car Sourcing
Porsche Cars Wanted
Official Porsche Centre Reviews
Model
Stock
Porsche 911
992 : 2019- 0
991 : 2011- 24
997 : 2004- 66
996 : 1997-2005 34
993 : 1993-1998 4
964 : 1989-1993 1
Carrera 3.2 : 1983-1989 2
Carrera SC : 1977-1983 2
930 Turbo : 1975-1989 1
Early 911 : 1964-1977 1
Porsche Other Models
Classic : 1950-1965 0
Boxster : 1997- 30
Cayman : 2005- 20
Cayenne : 2003- 6
Macan : 2014- 5
Panamera : 2009- 0
912-914-924-928-944-968 1
959 - CarreraGT - RaceCar 0
Car Parts For Sale & Wanted
Other Items For Sale & Wanted
Wheels Tyres For Sale & Wanted
Number Plates For Sale Wanted

Porsche Services
Porsche Body Shop Repair
Paint Protection & Wrapping
Porsche Classic Insurance
Porsche Classic Parts
Porsche Classic Restoration
Porsche Design Collection
Porsche Engine Gearbox Rebuild
Porsche Heritage & History
Porsche News
Porsche Picture Gallery
Win a New Porsche 911

Porsche Parts
Body Parts, Body Styling
Brakes, Clearance
Electrical, Exhausts
Engine Cooling, Engine Electrical
Engine Rebuild, Heating Cooling
Interior Incar, Lighting
Rubber Seals, Service Parts
Steering, Suspension
Transmission, Workshop Tools
Early 911, 911 - 930, 928 - 968
964 - 993, 996 - 997, Boxster
Cayman, Cayenne, Panamera

Porsche Model Range
911 [992] 2018-Current
Porsche 911 [992]
911 [991] 2011-2019
Porsche 911 [991]
911 [997] 2004-2012
Porsche 911 [997]
911 [GT] GT1-GT2-GT3
Porsche 911 [GT]
911 [996] 1997-2005
Porsche 911 [996]
911 [993] 1993-1998
Porsche 911 [993]
911 [RS] RS-RSR
Porsche 911 [RS]
911 [964] 1989-1993
Porsche 911 [964]
911 3.2 1983-1989
Porsche 911 3.2 Carrera
911 SC 1977-1983
Porsche 911 SC
911 [Early] 1964-1977
Porsche 911 [Early]
Boxster & Cayman
Porsche Boxster & Cayman
Cayenne & Panamera
Porsche Cayenne & Panamera

911uk Site Partners

Post new topic   Reply to topic
Author Message
Jcx
Estoril


Joined: 15 Aug 2013
Posts: 3876


2010 Porsche 997 Turbo

PostPosted: Thu Jan 07, 2016 10:55 pm    Post subject: Cambridge, Leicester, and Silverstone OPCs Reply with quote

I live between Cambridge, Leicester, and Silverstone OPCs. My first need is a 111pt check to extend my warranty in May 2016. But i may act now to benefit from time which i think is on my side for a number of reasons.

Anyone got any experience of any of them?

Do they compete on price for work or warranty extensions?

Who offers the best customer service?

Who is tiring to deal with?
 
  
View user's profile Send private message
   
Rockunrolla
Albert Park


Joined: 27 Dec 2011
Posts: 1695
Location: Yorkshire


PostPosted: Thu Jan 07, 2016 11:03 pm    Post subject: Reply with quote

Just bought from Cambridge , sales seem great , service dept try's to have your pants down
_________________
Current -
997 C4S cab manual black
Lambo huracan
RR sport
T6 camper
Harley fat bob

Ex- FERRARI California
Ex - 991 S PDK - Aero kit guards red/yellow wrapp.
Ex - Red 997-Man Coupe-Aero kit
Ex - Silver 996 C4 Tip Cab
 
  
View user's profile Send private message
   
Jcx
Estoril


Joined: 15 Aug 2013
Posts: 3876


2010 Porsche 997 Turbo

PostPosted: Thu Jan 07, 2016 11:04 pm    Post subject: Reply with quote

Rockunrolla wrote:
Just bought from Cambridge , sales seem great , service dept try's to have your pants down


Oh yes, £2k is hard to forget!
 
  
View user's profile Send private message
   
Rockunrolla
Albert Park


Joined: 27 Dec 2011
Posts: 1695
Location: Yorkshire


PostPosted: Thu Jan 07, 2016 11:08 pm    Post subject: Reply with quote

Ha ha yes , and some other jobs I wanted doing seems to take them twice as long on labour than anyone else nooo
_________________
Current -
997 C4S cab manual black
Lambo huracan
RR sport
T6 camper
Harley fat bob

Ex- FERRARI California
Ex - 991 S PDK - Aero kit guards red/yellow wrapp.
Ex - Red 997-Man Coupe-Aero kit
Ex - Silver 996 C4 Tip Cab
 
  
View user's profile Send private message
   
Zingari
Brands Hatch
Brands Hatch


Joined: 25 Oct 2009
Posts: 13077
Location: Cheshire

1993 Porsche 964 Anniversary

PostPosted: Thu Jan 07, 2016 11:36 pm    Post subject: Reply with quote

I put an enquiry into OPC Cambridge 3 days ago. They still haven't rung me back nooo

There web-site appears uber friendly but it looks like nobody monitors their inbox on a daily basis Dont know
_________________
The game's afoot. It's time to put a bit of (Colini) stick about......964/993 wanted. Cash waiting. No dreamers
 
  
View user's profile Send private message
   
Jcx
Estoril


Joined: 15 Aug 2013
Posts: 3876


2010 Porsche 997 Turbo

PostPosted: Thu Jan 07, 2016 11:42 pm    Post subject: Reply with quote

Zingari wrote:
I put an enquiry into OPC Cambridge 3 days ago. They still haven't rung me back nooo

There web-site appears uber friendly but it looks like nobody monitors their inbox on a daily basis Dont know


Not looking good for Cambs. Anyone got any stories for Silverstone or Leicester?
 
  
View user's profile Send private message
   
Gaz3014
Trainee


Joined: 04 Dec 2013
Posts: 74
Location: Northampton


PostPosted: Fri Jan 08, 2016 12:09 am    Post subject: Reply with quote

Highly recommend Silverstone......very professional outfit, and all car enthusiasts! Tend to pop in every now and then for a coffee and chat! 👍
_________________
Garage:
Present: 991 GTS (Mint Green) PDK, Sports Design etc, etc!
Past: 991 C2S Grey/black (Porsche individual), Aerokit, PDK, Carbon Fibre
BMW S1000RR MSport, full Ti Akra, Carbon BST Wheels, loads Carbon & other mods
 
  
View user's profile Send private message
   
911TEL
Albert Park


Joined: 29 Oct 2007
Posts: 1538
Location: Inverness & Kazakhstan

2011 Porsche 997 Turbo S

PostPosted: Fri Jan 08, 2016 3:07 am    Post subject: Re: Cambridge, Leicester, and Silverstone OPCs Reply with quote

Jcx wrote:
I live between Cambridge, Leicester, and Silverstone OPCs. My first need is a 111pt check to extend my warranty in May 2016. But i may act now to benefit from time which i think is on my side for a number of reasons.

Anyone got any experience of any of them?

Do they compete on price for work or warranty extensions?

Who offers the best customer service?

Who is tiring to deal with?


Joe,

I have good experience with Leicester OPC but only in sales department ( one particular chap in particular) , but I would hazard a guess that that this may be reflected in the day to day running of OPC there.

I have returned there to buy my last 3 cars , and I live in the North of Scotland , so that may tell you something regarding my trust in them.

I have always been impressed with their set up and attitude ....

Terry
_________________
997 Gen 2 Turbo S Basalt Black -BBS CHR, Kline inconel exhaust, DSC V1 & Polished Bliss air freshener...
Cayenne S diesel 850 N/ m torque!!!! Jet black
SL 55 AMG Obsidian Black
Brompton S2L Black edition
 
  
View user's profile Send private message
   
Jcx
Estoril


Joined: 15 Aug 2013
Posts: 3876


2010 Porsche 997 Turbo

PostPosted: Fri Jan 08, 2016 9:21 am    Post subject: Reply with quote

Good to hear, thx Gaz and Terry.
 
  
View user's profile Send private message
   
steve baker
Nürburgring


Joined: 15 Nov 2011
Posts: 398
Location: Essex, UK

2007 Porsche 997 Turbo

PostPosted: Fri Jan 08, 2016 10:31 am    Post subject: Reply with quote

Speak to Sharon in service dept at Cambridge. They have always looked after me no problem and will compete on price with other OPC.
Bought my 997 from Silverstone and had to go back twice for remedial work.
Mark Cahill after sales manager went out of his way to ensure I was totally satisfied, which included a 220 mile round trip to pick me up and take me to Silverstone to drive my car home after repair !!! Smile
You always pay a little more at OPC but they provide a service to back it up in my view. Thumb
 
  
View user's profile Send private message
   
Jcx
Estoril


Joined: 15 Aug 2013
Posts: 3876


2010 Porsche 997 Turbo

PostPosted: Fri Jan 08, 2016 11:36 am    Post subject: Reply with quote

Thanks Steve.

I just called Silverstone and was promised a call back when a service advisor became available. Sure enough, within 10-15 minutes i got a call back from 'Stephen'.

Super friendly but not the least bit pushy. Answered all my questions, offered advice and insight. Updated their database and checked on a couple of things for me.

It appears that there are no deals to be done on 111 point checks or on warranty costs which is a shame (unless you have the check done during a service as mentioned elsewhere) but at least it means that i can pick a centre i like rather than one which is cheaper.

Also learned that Porsche assistance is NOT included in the warranty and is an extra over and above. Humph! That's a shame.
 
  
View user's profile Send private message
   
Display posts from previous:   
Post new topic   Reply to topic   All times are GMT - 12 Hours
Page 1 of 1

 
Jump to:  

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You cannot download files in this forum
You cannot post calendar events in this forum